SENIOR FUND OPERATIONS OFFICER

Family Office Luxembourg City Centre

As a Senior Fund Operations Officer you will play a key operational role in the management of our investment funds including open-ended funds and delegated structures. You will oversee the full operational lifecycle from investor onboarding to the management of external service providers ensuring operational excellence regulatory compliance and a robust control environment.

• Oversee the full administrative and operational lifecycle of internal investment funds.
  

• Supervise activities delegated to external fund administrators ensuring compliance with agreed SLAs procedures and service standards.
  

• Review operational deliverables and ensure timely and accurate execution of fund-related activities.
  

• Monitor key operational deadlines and ensure appropriate follow-up with internal and external stakeholders.
  

• Coordinate and oversee the investor onboarding process including subscriptions redemptions transfers and investor register maintenance.
  

• Coordinate KYC/AML documentation and processes with the Compliance team.
  

• Ensure investor-related activities are completed accurately efficiently and in accordance with applicable regulatory requirements.
  

• Follow up on outstanding investor documentation and operational issues.
  

• Act as a central point of contact for key external stakeholders including:
  

  • Central Administrators
    

  • Depositaries
    

  • Auditors
    

  • Legal advisors
    

  • Banks and other financial institutions
    

• Coordinate requests and ensure timely resolution of operational matters.
  

• Monitor the quality and performance of external service providers and escalate issues where appropriate.
  

• Coordinate fund governance requirements and key corporate deadlines.
  

• Prepare and follow up on governance meetings resolutions and relevant documentation.
  

• Coordinate major fund events including fund launches restructurings mergers and liquidations.
  

• Support regulatory requests and ensure that required information and documentation are provided within deadlines.
  

• Develop and maintain effective operational procedures controls checklists and process documentation.
  

• Identify and assess operational risks and implement appropriate mitigation measures.
  

• Monitor operational incidents and ensure appropriate escalation and remediation.
  

• Identify opportunities to improve processes enhance efficiency and strengthen the overall control framework.
  

• Experience: 810 years of relevant experience in Luxembourg within fund administration Transfer Agency Investor Services Fund Operations or a similar environment.
  

• Technical Expertise: Strong knowledge of Luxembourg investment fund structures including AIFs evergreen structures and other alternative investment vehicles.
  

• Solid understanding of Transfer Agency investor onboarding KYC/AML processes and corporate governance requirements.
  

• Experience working with external fund administrators and other key fund service providers.
  

• Strong analytical and control-oriented mindset with excellent attention to detail.
  

• Highly autonomous organised and capable of managing multiple priorities and deadlines.
  

• Excellent communication and stakeholder management skills with the ability to interact confidently with a wide range of internal and external counterparts.
  

• Languages: Fluent English both written and spoken. Knowledge of another European language is considered an advantage.
  

• Attractive salary package
  

• Pension plan
  

• Health insurance
  

• Meal vouchers
  

• Discretionary annual bonus
  

• Parking space
  

• Friendly and collaborative working environment
  

• Permanent contract