Enter a job title or keyword
Customer Service Executive
Job Location:
Job Location:
Bertrange - Luxembourg
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
25 July 2026 (23 days ago)
Posted:
Application Deadline:
22 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Your responsibilities:
- Manage customer enquiries via email or phone in a professional and timely manner
- Follow-up with your portfolio of customers and offer appropriate recommendations
- Ensure the publication and the quality of listings within the SLA timeframe
- Work closely with internal teams to guarantee a smooth customer experience
- Provide support to jobseekers
Qualifications :
- First experience in a customer service or other direct customer facing role
- Fluency in English French and German. Luxembourgish is an asset.
- Proficiency in Microsoft Office (Outlook Word Excel PowerPoint) & CRM systems
- Ability to work autonomously; effectively handle multiple tasks prioritize deadlines appropriately and remain flexible
- High attention to detail and strong problem-solving skills
Additional Information :
Your benefits
- Holiday allowance
- Quarterly bonus
- Lunch vouchers
- 26 vacation days 2 volunteering days
- 2 home office days after onboarding (possible)
- Group insurance hospital insurance
- Ongoing development possibilities
Remote Work :
No
About Company
At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands acros ... View more
