Onboarding Administrator (Kuwait based)
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Job Summary
About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple unified payment experiences. We need exceptional talent to help us on this journey. Are you ready to shape the future of payments in MENA
The Business Team
Like getting paid to drink coffee think big and hang out with exciting businesses Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth and most importantly get the results they need. Then you might want to consider joining our over-caffeinated business team who are the heartbeat of Tap Payments.
As a Tapster you will;
Coordinate with the Sales team to capture required pre-application data
Collect required application documentation from merchants
Perform initial underwriting checks in accordance with processor/vendor KYC guidelines
Accurately board new merchant accounts to ensure first entry approval
Liaise between the merchant and processors to secure application approval
Review merchant accounts investigate and diagnose merchant account configuration issues
De-escalate situations involving dissatisfied merchants and offer patient assistance and support
Build strong relationships with internal teams to meet launch expectations
Maintain a thorough understanding of processor/vendor products platforms and systems
Serve as a Tap Payments related products and services expert
Carry out other duties as assigned based on the demands of the business and growth of the role
What you will bring to the party;
2-4 years of role-specific experience in Financial Services/Fintech/High-Growth Startups
Preferred degree but real-world experience is also accepted.
Ability to establish credibility and internal relationships
Understanding of client/merchant/stakeholder care
Awareness of how your role supports the business
Enthusiasm for working in a growing fintech
Ability to work in a team and follow daily tasks
Skills and knowledge to actively participate in meetings
Ability to deliver work on time
Problem-solving and quick-thinking skills
Ability to organize information and ask relevant questions
Strong communication skills in English with a preference for Arabic language ability
Are you ready to shape the future of payments in MENA
Key Skills
- Hadoop
- Microsoft Windows Server
- Windows
- Apache
- Linux
- SAN
- Shell Scripting
- System Administration
- Administrative Experience
- Scripting
- Oracle
- Troubleshooting
About Company
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.Are you ready to shape the future of payments in MENA? become a Tapster!
