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End-User Support
Job Location:
Job Location:
Kuwait City - Kuwait
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
1 July 2026 (30+ days ago)
Posted:
Application Deadline:
29 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Zeeco fosters a robust work environment where employees from engineering teams to support groups benefit from a strong culture trained leadership and opportunities for growth. Zeeco collaborates with the biggest names in the industry enabling individuals to broaden their skills alongside teams of subject matter experts.
JOB SUMMARY:
Have you worked in a downstream processing facility and appreciate the challenges of working with combustion equipment Or are you a fired equipment specialist/engineer who provides combustion solutions for furnaces heaters boilers flares or incinerators Join Zeecos growing team and apply those problemsolving skills across an entire market of customers and equipment. Travel to different facilities diagnose equipment issues upgrade technologies to satisfy environmental initiatives and solve combustion problems predominately for refining and petrochemical end users with the support of a global team. Zeeco is looking for technicallyminded people who are knowledgeable about combustion to provide heroic service and solutions for our customers.
Responsibilities
- Contact existing and new clients to offer technical assistance (forging relationships and building trust).
- Contact existing and new clients to promote Zeeco products and services.
- Identify key personnel establish and maintain working relationships.
- Identify negotiate with and influence decision makers.
- Assist with commissioning startup and troubleshooting of combustion equipment.
- Understand endusers needs and identify sales opportunities.
- Work to generate inquiries.
- Assess equipment and operation status to develop scope definitions.
- Follow up and provide feedback on any open quotes.
- Assist in closing orders.
- Identify enduser facility maintenance turnaround dates and offer Zeeco products and services to support the turnaround.
- Assist with establishing various working agreements with strategic endusers.
- Increase the productivity of Zeecos manufacturers reps through technical and sales support and education.
- Provide feedback to Zeecos product groups for continuous improvement.
Qualifications
- Bachelors Degree in Engineering preferred and/or significant work experience around combustion equipment required.
- Knowledge of combustion equipment is preferred.
- Experience in chemical processing and/or hydrocarbon processing industry.
- Independent / proactive work ethic.
- Strong problemsolving ability.
- Strong written and verbal communication skills.
- Customer service/sales experience.
- Preferred candidates must work well with others at all levels within an organization be confident in their technical capabilities demonstrate excellent customer service skills work efficiently in our fastpaced environment and be able to identify/influence decision makers through effective and persuasive negotiation.
Working at Zeeco means being part of a peoplecentric culture and environment built on mutual respect personal encouragement professional integrity and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation collaboration and personal and professional growth converge.
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
With thousands of installations worldwide, Zeeco is the number one choice for combustion and environmental solutions, field services, aftermarket parts, and rental equipment.
