SALES MANAGER
Job Summary
- Develop and implement sales plans aligned with company revenue objectives and departmental targets.
- Lead supervise coach and performance-manage Sales Engineers including target setting regular reviews and capability development.
- Drive new business customer acquisition market development tenders partnerships repeat business and cross-selling opportunities.
- Manage and maintain a healthy sales pipeline ensuring opportunities are qualified actively progressed and converted.
- Build and maintain strong customer relationships and ensure prompt response and resolution of customer enquiries and escalated issues.
- Review quotations pricing costing and commercial proposals to ensure accuracy profitability and compliance with approved pricing and authority levels.
- Support customer negotiations while protecting company margins cash flow and commercial interests.
- Ensure project costs payment terms approvals and commercial requirements are confirmed before project or service commencement.
- Coordinate effective handover from Sales to Engineering/Project/Operations teams and ensure customer commitments scope and commercial terms are clearly communicated.
- Monitor invoicing customer payments and outstanding debts working closely with Finance/Accounts to drive timely collections.
- Monitor project financial performance and escalate cost overruns payment delays scope changes and other commercial risks.
- Prepare accurate daily weekly and monthly sales pipeline quotation collection and project reports for Management.
- Improve sales processes controls customer experience revenue conversion and cost efficiency.
- Ensure compliance with company policies delegated authority professional standards and applicable legal/regulatory requirements.
Performance will primarily be measured against:
- Sales achievement: Minimum 80% of monthly departmental sales target.
- Collections: Minimum 80% monthly collection against invoiced sales.
- Invoice follow-up: 100% follow-up and active customer engagement until payment.
- Team performance: Weekly target and pipeline reviews with measurable performance improvement.
- Customer responsiveness: Response to customer enquiries within 1 hour during working hours.
- Reporting: Accurate and timely sales pipeline quotation collection and project reporting.
- Quotation quality: Zero avoidable quotation errors.
- Project controls: 100% compliance with required commercial approvals and payment requirements before commencement.
- Team development: Coaching mentoring and product training to strengthen Sales Engineer capability.
- Customer experience: High customer satisfaction professional service and prompt resolution of complaints.
- Bachelors degree or diploma in Engineering Business Sales & Marketing Business Administration or a related field. (Minimum Division of Second Upper )
- Minimum 5 years experience in active sales and leadership preferably within a technical or engineering-sales environment.
- Proven experience managing sales targets and leading a sales team.
- Experience in project-based sales quotations costing and customer negotiations is highly desirable.
- Experience in water pumps boreholes solar water treatment generators irrigation or swimming-pool solutions is an added advantage.
- Demonstrated ability to manage customer accounts collections and commercial follow-up.
- Strong computer literacy including spreadsheets reporting and sales/pipeline management systems.
- Valid driving licence and willingness to travel for customer and site engagements.
Sales leadership Target orientation Commercial & financial acumen Customer relationship management Negotiation Technical/solution selling Pipeline management People leadership and coaching Planning and organisation Analytical and problem-solving skills Communication and stakeholder management Accountability Professionalism and integrity.
Required Skills:
QUALIFICATIONS & EXPERIENCE Bachelors degree or diploma in Engineering Business Sales & Marketing Business Administration or a related field. Minimum 5 years experience in active sales and leadership preferably within a technical or engineering-sales environment. Proven experience managing sales targets and leading a sales team. Experience in project-based sales quotations costing and customer negotiations is highly desirable. Experience in water pumps boreholes solar water treatment generators irrigation or swimming-pool solutions is an added advantage. Demonstrated ability to manage customer accounts collections and commercial follow-up. Strong computer literacy including spreadsheets reporting and sales/pipeline management systems. Valid driving licence and willingness to travel for customer and site engagements. CORE COMPETENCIES Sales leadership Target orientation Commercial & financial acumen Customer relationship management Negotiation Technical/solution selling Pipeline management People leadership and coaching Planning and organisation Analytical and problem-solving skills Communication and stakeholder management Accountability Professionalism and integrity.