Require a QSSK- IT Manager in Nairobi, Kenya

IT Strategy and Governance

• Define and maintain the IT strategy and roadmap in alignment with the Corporate Strategy.
  
• Determine capital investment parameters priorities and risk appetite for IT initiatives to maximise return on investment.
  
• Advise the management team on emerging technologies and digital trends including governance of artificial intelligence adoption.
  
• Maintain the IT policy framework and ensure it remains current against the regulatory environment.
  

Business Partnering and Digital Transformation

• Engage departmental and operating company leadership to understand functional strategy and agree supporting functional IT strategy.
  
• Translate business requirements into functional and non-functional specifications for new or changed services.
  
• Lead identification and delivery of process digitisation and automation opportunities across Finance Supply Chain Production Sales Quality and Laboratory functions.
  
• Act as the internal authority linking technology investment to commercial outcome ensuring each initiative carries a defined baseline target benefit and named business owner.
  

Project and Portfolio Delivery

• Manage the technology project portfolio sequencing initiatives against business priority resource availability and budget.
  
• Deliver multi-disciplinary projects within agreed time scope and budget constraints applying consistent project governance from charter through to benefits realisation.
  
• Provide technology leadership and governance to business-led projects with a systems or data component.
  

Information Security Data Protection and Business Continuity

• Identify classify remediate and mitigate vulnerabilities across information systems.
  
• Maintain and test the disaster recovery plan in accordance with the business continuity policy.
  
• Ensure compliance with the Kenya Data Protection Act 2019 and maintain readiness for regulatory engagement with the Office of the Data Protection Commissioner.
  
• Ensure system controls access management audit trails and electronic records meet requirements.
  
• Deliver cyber security awareness training and manage security incidents through detection containment recovery and lessons learned.
  

IT Service Operations

• Ensure reliable secure and cost-effective operation of infrastructure applications networks and end-user services.
  
• Approve and validate IT requests for software hardware and service change.
  
• Maintain the systems and asset register and manage the technology lifecycle.
  
• Report IT service performance to the management team monthly.
  

Data Analytics and Reporting

• Develop and maintain the data and analytics capability including reporting platforms data quality standards and management information delivery.
  
• Ensure business decision-makers have timely accurate and accessible performance data.
  

Vendor Contract and Financial Management

• Develop and implement IT service management agreements operational level agreements and underpinning contracts.
  
• Manage vendor performance escalation and commercial relationships.
  
• Develop and manage the ICT operating and capital budget.
  

Education

• Degree in Information Technology Computer Science or a related discipline.
  
• Masters degree is an added advantage.
  

Experience

• 7 years experienceleading IT operations in a large or multi-site environment.
  
• 5 years project management
  
• Demonstrated experience of ERP or business systems implementation.
  
• Working knowledge of the Kenya Data Protection Act 2019 and operating IT within a regulated manufacturing or laboratory environment.