Driver
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Experience Required:
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Job Summary
A. Flower Delivery and Handling
- Deliver flowers to assigned stalls promptly and in accordance with the daily delivery schedule.
- Handle flowers carefully during loading transportation unloading and delivery to prevent damage bruising or deterioration in quality.
- Ensure flowers are properly arranged secured and transported under suitable conditions to maintain their freshness and quality.
- Verify the quantities and condition of flowers before dispatch and upon delivery reporting any discrepancies damage or shortages to the supervisor.
- Maintain a professional and courteous relationship with personnel and other customers encountered during deliveries.
B. Delivery Documentation and Reporting
- Maintain accurate and complete daily delivery records including delivery notes quantities delivered destinations and acknowledgements of receipt.
- Ensure all required delivery documentation is completed signed where applicable and submitted to the designated supervisor within the stipulated timelines.
- Report any delivery delays customer complaints discrepancies accidents or other incidents promptly.
C. Vehicle Maintenance and Care
- Maintain the cleanliness and general condition of the assigned vehicle both internally and externally.
- Conduct routine pre-trip and post-trip vehicle checks including: Engine oil levels Tyre pressure and tyre condition Fuel levels Lights indicators brakes and other essential vehicle components General cleanliness and roadworthiness etc.
- Report mechanical defects unusual noises warning lights or any other vehicle issues to the supervisor promptly.
- Ensure the vehicle is serviced and maintained in accordance with the approved maintenance schedule.
- Keep the vehicles required documents and equipment in order and report any missing or expired documents.
- Use the assigned vehicle responsibly and strictly for authorized duties.
D. Road Safety and Legal Compliance
- Observe all applicable traffic laws road safety regulations and company driving policies.
- Drive carefully and responsibly prioritizing the safety of pedestrians other road users the flowers and the assigned vehicle.
- Ensure the vehicle is operated only by authorized persons and that all required driving documents are valid.
- Report all accidents traffic incidents vehicle damage and traffic-related penalties to the supervisor immediately.
- Avoid reckless driving unauthorized vehicle use and any conduct that may compromise road safety or the companys reputation.
E. Customer Service Integrity and Personal Hygiene
- Maintain a high standard of customer care and professionalism when delivering flowers and interacting with customers.
- Communicate politely respectfully and promptly with customers and the supervisor regarding deliveries.
- Maintain high standards of personal hygiene and present a neat clean and professional appearance at all times.
- Adhere to the companys code of conduct operational procedures and customer service standards.
- Safeguard confidential company and customer information obtained in the course of duty.
F. Other Duties
Perform any other reasonable duties related to the role as may be assigned by the supervisor from time to time.
- A valid driving licence appropriate for the assigned vehicle.
- A minimum of a KCSE certificate or equivalent qualification is preferred.
- Previous experience in delivery driving preferably in the transport fresh produce flower or retail distribution sector is an added advantage.
- Good knowledge of traffic rules road safety and basic vehicle maintenance.
- Ability to maintain accurate records and complete delivery documentation.
- Good communication and interpersonal skills.
- Demonstrated honesty reliability punctuality and a strong sense of responsibility.
- Good customer service skills and the ability to interact professionally with customers.
- Physically fit to perform duties involving the handling loading and unloading of flowers where required.
Required Skills:
A valid driving licence appropriate for the assigned vehicle. A minimum of a KCSE certificate or equivalent qualification is preferred. Previous experience in delivery driving preferably in the transport fresh produce flower or retail distribution sector is an added advantage. Good knowledge of traffic rules road safety and basic vehicle maintenance. Ability to maintain accurate records and complete delivery documentation. Good communication and interpersonal skills. Demonstrated honesty reliability punctuality and a strong sense of responsibility. Good customer service skills and the ability to interact professionally with customers. Physically fit to perform duties involving the handling loading and unloading of flowers where required.
