Director, Enterprise Relationship Management

Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement education and healthcare savings needs. Today Vestwell enables over 350000 businesses and over 2M active savers with over $50B in assets saved across all 50 platform serves a diverse clientele including financial advisers employers third-party administrators financial institutions payroll providers government agencies and individual savers.

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Who Are We Looking For

Vestwell is expanding and were excited to onboard a Director of Enterprise Relationship Management to our team supporting our strategic and enterprise partnerships. At a high level were looking for someone who is client-focused pays attention to detail has great communication and problem solving skills can successfully juggle multiple priorities at once and is a confident self-starter.

What Will You Be Doing

Vestwells Enterprise Relationship Management team plays a key role in supporting Sales in securing new partnerships driving ongoing partnership revenue growth and ensuring continued partnership success and retention throughout the partnership lifecycle. You will support new and existing partners from implementation to custom product development and ongoing support. This role requires ownership and accountability for relationship management and program/project management.

Day-to-Day You May Also Be Expected To:

• Own the success of the strategic partnerships in your remit from both the revenue generation and retention perspectives.
• Follow up with all enterprise partners and national accounts with which Vestwell has a preferred or exclusive provider referral fee national account or similar agreement to confirm that they are satisfying and exceeding all plan and revenue commitments and all other commitments included in their contracts with Vestwell. Make sure Vestwell is prominently featured on their website new client onboarding workflow webinars and live events and marketing collateral.
• Diligently and proactively contact all accounts in contract with Vestwell to identify and implement ways to expand our business relationship and revenue opportunities.
• Cross-functionally collaborate to ensure partners are efficiently and effectively onboarded within Vestwell enabling revenue recognition as expediently as possible.
• Collaborate with the team to ensure implementation and ongoing partnership strategies are optimized to enable Vestwell to achieve its Enterprise goals.
• Support the timely and successful delivery of our solutions according to our partners needs and objectives.
• Drive program management efforts with enterprise and strategic partners ensuring optimal support structure is in place identifying new revenue opportunities via
  partnership health checks and managing the planning organizing and execution of partner specific projects (eg new features or solutions customized workflows etc).
• Coordinate across multiple internal teams to ensure compliance with enterprise partner Service Level Agreements.
• Collaborate cross functionally with sales operations product marketing legal & compliance and other teams to drive the teams projects and initiatives.
• Drive business requirements scope and resource alignment for partner specific initiatives including project plan workstreams and timelines.
• Own successful delivery of partner specific initiatives ensuring objectives are met risks mitigated and expected outcomes are achieved.

Requirements

The Necessities

• 7 years experience in client-facing Retirement Wealth Management Client Success roles at a Financial Services SaaS company.
• Self starter requiring minimal direction with a get it done mindset.
• Strong critical thinker able to prioritize and problem solve effectively.
• Excellent project management and organizational skills.
• Excellent written and verbal communication skills.
• An entrepreneurial spirit that allows you to be nimble and adapt to changing company needs pivoting into new initiatives with ease.
• Strategic and outside of the box thinker.
• Proven success working with senior management both internally and externally.
• Strong 401(k) industry experience.

The Extras

• Proficiency in Asana Excel Powerpoint as well as Google Workspace equivalents.
• Ability to identify and implement solutions for process improvement.
• Ability to work independently and manage workload to achieve desired goals.

This role will be based in Vestwells New York Austin King of Prussia or Scottsdale office and will be part of Vestwells hybrid in-office operation.

The expected base salary range for this position is a minimum of $120K - $135K plus performance based bonus. This position is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

OUR BENEFITS

Were an innovative high-growth company with an exciting future ahead. At Vestwell we prioritize employee wellbeing through comprehensive health benefits generous time off and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan Austin King of Prussia and Scottsdale. And of course as a company focused on helping people save for the future we offer a competitive 401(k) plan.

OUR PROCESS

Our interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background interests and what youre looking for while also giving you the opportunity to learn more about Vestwell and the team. From there the process varies by role but typically includes a skills or experience-based assessment such as a coding interview portfolio review or deeper discussion of your relevant experience. Successful candidates then move on to a virtual or in-person interview panel. Before extending an offer we complete a reference check with a current or former manager and a peer. Throughout the process we prioritize transparency clear communication and minimizing surprises.

For your awareness you will only receive correspondence from any other domain not ending not our Recruitment team.

VestwellsPrivacy Policy.Attention California residents: In the course of conducting our business and complying with federal state and local government regulations governing such matters as employment tax insurance etc. we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here:Vestwells California Privacy Rights Policy.