Hand & Stone Massage and Facial Spa is seeking a high-impact performance-driven General Manager to lead both the team and the business.
This role is ideal for a people-first servant leader who can build a strong culture deliver an exceptional guest experience and drive sales revenue and profitability. Youll own spa performance while developing a team that consistently delivers results.
Lead the Business
Spa operations and overall performance
Sales growth membership performance and profitability
Key metrics reporting and P&L ownership
Build the Team
Recruit hire and retain a high-performing team
Lead coach and develop your team with a people-first mindset
Build a culture of accountability engagement and service excellence
Ensure a World Class Client experience (WCCE) across all touchpoints
Drive the Results
Increase revenue through memberships service utilization and retail performance
Use reporting and data to identify opportunities and improve results
Optimize scheduling and staffing to support both service and business needs
Execute local marketing and community outreach initiatives
What Were Looking For
35 years of leadership experience
Proven success driving sales and team performance
Strong communication and leadership skills
A balance of people leadership and business acumen
Strong experience working with KPIs is required
P&L experience strongly preferred
Comfort in a fast-paced environment
Flexible schedule (nights/weekends/holidays)
Whats in it for You
Medical Vision Dental Life Insurance
401K with 5% company match
Base salary performance-based bonuses
Paid Time Off
Service & product discounts
Strong support system and people-first culture
Growth opportunities within a multi-unit organization
Who We Are
FGG Spa LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannotbut at our core we are still a family-owned company. We are in the people business and our people come first.
We cant wait to meet you!
Compensation: $45300.00 - $55000.00 per year
At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Required Experience:
Director
Benefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceHand & Stone Massage and Facial Spa is seeking a high-impact performance-driven General Manager to...
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Hand & Stone Massage and Facial Spa is seeking a high-impact performance-driven General Manager to lead both the team and the business.
This role is ideal for a people-first servant leader who can build a strong culture deliver an exceptional guest experience and drive sales revenue and profitability. Youll own spa performance while developing a team that consistently delivers results.
Lead the Business
Spa operations and overall performance
Sales growth membership performance and profitability
Key metrics reporting and P&L ownership
Build the Team
Recruit hire and retain a high-performing team
Lead coach and develop your team with a people-first mindset
Build a culture of accountability engagement and service excellence
Ensure a World Class Client experience (WCCE) across all touchpoints
Drive the Results
Increase revenue through memberships service utilization and retail performance
Use reporting and data to identify opportunities and improve results
Optimize scheduling and staffing to support both service and business needs
Execute local marketing and community outreach initiatives
What Were Looking For
35 years of leadership experience
Proven success driving sales and team performance
Strong communication and leadership skills
A balance of people leadership and business acumen
Strong experience working with KPIs is required
P&L experience strongly preferred
Comfort in a fast-paced environment
Flexible schedule (nights/weekends/holidays)
Whats in it for You
Medical Vision Dental Life Insurance
401K with 5% company match
Base salary performance-based bonuses
Paid Time Off
Service & product discounts
Strong support system and people-first culture
Growth opportunities within a multi-unit organization
Who We Are
FGG Spa LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannotbut at our core we are still a family-owned company. We are in the people business and our people come first.
We cant wait to meet you!
Compensation: $45300.00 - $55000.00 per year
At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
View Open Positions At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXI
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