Global C&I Implementation Manager (10-month Fixed-termRemote)
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Job Summary
ABOUT GENERATION:
When learners join Generation 91% are unemployed of which nearly half are long-term unemployed. Three months after completing our program graduates have a 78% job placement rate rising to 88% within six months. Of our employed graduates 79% are hired by repeat employers who have previously hired Generation graduates and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date Generations global graduates have earned more than $1.9 billion in wages. Generation graduates typically have a secondary school background 52% are female 28% have dependents and the majority identify with underrepresented communities in their country.
Position Overview:
Generation is in the midst of a period of growth and innovation with plans over the next 18 months to dramatically increase the number of people we serve deepen our existing partnerships around the world and expand and enhance the global tools curriculum and offerings that help drive our mission forward. To meet this moment we are expanding our team with a number of exciting global and regional opportunities.
The C&I Implementation Manager (India) plays a critical role in ensuring highquality learning experiences as programmes scale across one of Generations largest and most complex country operations. This role focuses on strengthening curriculum implementation instructional quality and delivery readiness particularly for large partnershipdriven programmes so that growth consistently translates into strong program and learning outcomes.
This position concentrates on supporting quality assurance implementation excellence and instructional systems at scale. The person in this role works closely with Indiabased programme and instructional leaders to ensure programmes are coherent implementationready and aligned to learning standards before and during scaleup.
Reporting to the Global C&I Lead the role also serves as a key point of connection between India Regional and Global teams. By translating local implementation realities into clear inputs and bringing global tools and guidance to life in the Indian context the role helps ensure support is coordinated practical and responsive.
This is a hands-on role for a learning and teaching professional who is motivated by impact at scale comfortable operating at the intersection of instructional quality and programme operations and excited to support innovation including the thoughtful integration of AIenabled learning tools.
This is a Fixed-Term remote role in which we plan to interview from mid-late May. This role will run approximately from June 2026 through mid-April 2027.
Location:
This remote role is based anywhere in India with a preference for Delhi or Chennai. Domestic travel within India of up to 25% may be required to support programme launches implementation and partner engagement.
Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds.
Key Accountabilities & Responsibilities:
Instructional Quality at Scale (30%)
- Support the use of instructional quality frameworks standards and tools to monitor assess and strengthen learning and teaching across programmes.
- Collaborate with the C&I Lead and country team to establish a process for Senior Instructional Coach (IC) selection onboarding and ongoing development including documentation of standard operating procedures (SoPs).
- Leverage instructional quality data (e.g. Torsh Canvas in-class surveys and feedback) to strengthen learning and teaching quality at scale.
- Identify patterns trends and areas of risk or opportunity across programmes and support C&I Lead and country team in problemsolving and continuous improvement.
- Help ensure instructional quality systems are practical consistently applied and fit for Indias scale and delivery complexity while continuing to raise the bar toward global standards.
Learning Innovation & Tools (30%)
- Support the adoption and scaling of learning innovation and AIenabled tools ensuring they strengthen learning quality and instructional effectiveness.
- Develop tool implementation guides (e.g. Torsh) tailored to the Indian context that clearly defines stages of maturity and pathways toward a goldstandard implementation.
- Support instructional and delivery teams in understanding how tools fit within existing instructional expectations roles and quality frameworks.
- Partner with country and global teams to adapt tools for language cultural nuance delivery realities and implementation risk particularly during pilots and early rollouts.
- Surface insights and learnings from innovation efforts to inform refinement scale decisions and future instructional enablement work.
Curriculum Advisory & Implementation Readiness (25%)
- Provide curriculum advisory support during new program development to ensure readiness for implementation.
- Conduct curriculum spot checks pilot reviews and implementation readiness assessments to ensure programmes are instructionally sound before they scale across partners states or locations.
- Identify when curriculum revisions or refinements may be required to protect learning quality and support the country team in coordinating next steps with the appropriate owners.
Stakeholder Management (15%)
- Act as a primary point of contact between India and Global C&I teams.
- Translate local implementation realities into clear actionable inputs for global teams and help adapt global guidance for the Indian context.
- Support coordinated predictable C&I engagement for India.
- Build strong working relationships across instructional programme operations and data teams to ensure learning quality considerations are embedded in delivery decisions.
Required Experience And Skills:
- 3 years of experience in adult learning instructional quality programme implementation or workforce development environments ideally in largescale contexts.
- Strong grounding in instructional quality and teaching practice including experience using data and observation tools to strengthen learning outcomes.
- Experience managing curriculum design and revision work including partnering with curriculum design teams and subjectmatter experts to ensure quality and readiness for scale.
- Proven ability to work effectively across functions and levels influencing without direct authority and navigating complex stakeholder environments.
- Experience developing guidance or SOPs that enable consistent practice across teams or geographies.
- Comfort operating at the intersection of quality operations and scale balancing rigor with realworld delivery constraints.
- Strong analytical and problemsolving skills with the ability to identify patterns surface insights and support teams in taking action.
- Excellent communication skills in English; ability to translate between instructional intent and operational reality.
- Experience working in India in complex fastgrowing programme contexts.
- Domestic travel within India of up to 25% required to support programme launches implementation and partner engagement.
Strongly Preferred
- Experience supporting the adoption of AIsupported learning tools in live delivery environments.
- Proficiency in Hindi and other regional languages (e.g. Tamil Marathi).
***Please apply with your English resume thank you***
Required Experience:
Manager
About Company
At the start of 2024, we celebrated Generation reaching 100,000 graduates around the world – 50,000 in the last two years – who have earned $1 billion in wa ...
