Volunteer Coordinator (In Office)

Join the Mission-Driven Team at Granite VNA

At Granite VNA we believe care happens best when compassion community and connection come together. For more than a century Granite VNA has provided trusted home health hospice and community-based care to individuals and families across New Hampshire. Our team is united by a shared commitment to helping people live with dignity comfort and support wherever they call home.

We are seeking a compassionate organized and community-focused Volunteer Coordinator to lead and grow our volunteer program. This role is ideal for someone who is passionate about building meaningful relationships engaging community members in purposeful service and supporting patients and families through some of lifes most important moments.

As a key member of our hospice and community care team the Volunteer Coordinator will recruit train support and inspire volunteers who make a lasting impact every day.

Build Community Connections

• Develop creative strategies to recruit and engage volunteers throughout the community
• Foster partnerships with schools civic organizations faith communities and local businesses
• Represent Granite VNA at volunteer fairs community events and outreach opportunities
• Share the mission and impact of hospice and home health services with prospective volunteers

Train and Support Compassionate Volunteers

• Lead volunteer orientation and ongoing education programs
• Prepare volunteers to provide meaningful support through training in:
  • Hospice philosophy and end-of-life care
  • HIPAA and patient confidentiality
  • Communication and professional boundaries
  • Grief and bereavement awareness
• Coordinate onboarding requirements including background checks and health clearances

Coordinate Meaningful Volunteer Experiences

• Match volunteers with opportunities aligned with their interests strengths and availability
• Coordinate volunteer support in areas such as:
  • Patient companionship
  • Family respite care
  • Bereavement support
  • Administrative assistance
  • Hospice house support
  • Community events and fundraising initiatives
• Maintain schedules assignments and volunteer records

Support Hospice Excellence & Compliance

• Monitor volunteer participation to ensure compliance with CMS hospice requirements including the 5% volunteer service expectation
• Maintain accurate training assignment and hour documentation
• Collaborate with hospice leadership and interdisciplinary care teams to align volunteer services with patient and family needs

Foster a Positive Volunteer Culture

• Provide ongoing mentorship communication and encouragement to volunteers
• Recognize and celebrate volunteer contributions through appreciation and engagement activities
• Address concerns with professionalism empathy and support
• Continuously evaluate and strengthen the volunteer experience

What Were Looking For

• Passion for community engagement and compassionate care
• Strong communication and relationship-building skills
• Ability to organize coordinate and motivate diverse groups of volunteers
• Comfort working collaboratively within interdisciplinary healthcare teams
• Experience in volunteer management nonprofit work healthcare hospice or community outreach preferred

Why Granite VNA

At Granite VNA our culture is rooted in compassion collaboration and purpose. We value every team member and volunteer who helps us deliver exceptional care to patients and families throughout our communities.

When you join Granite VNA you become part of an organization that:

• Values meaningful relationships and teamwork
• Encourages professional growth and innovation
• Makes a direct impact in the lives of patients and families
• Honors the importance of dignity comfort and human connection

If you are looking for a rewarding opportunity to combine community engagement with mission-driven healthcare we invite you to apply and help us continue making a difference one connection at a time.

Minimum Qualifications and Requirements

1. Associates degree or equivalent experience preferred.
2. 12 years administrative support experience preferred.
3. Experience in healthcare nonprofit organizations or volunteer programs preferred.