Service Engineer Security

Why join our team at Johnson Controls

We are at the forefront of cutting-edge security innovation we specialise in the design installation and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent reliable and affordable security solutions that safeguard high-profile environments.

We dont just install technologywe engineer peace of mind. By combining our proprietary systems with best-of-breed technologies and meticulous project management we deliver fully integrated turn-key solutions tailored to each unique site. Our team conducts comprehensive threat and vulnerability assessments to ensure every solution is both precise and future-proof.

What sets us apart is our deep expertise in high-end surveillance and bespoke installation techniques. This makes us a trusted partner in some of the most sensitive and demanding environments. If youre passionate about innovation precision and making a real impact in the world of security youll thrive here.

What you will do

As a Systems Engineer at Johnson Controls your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance and service delivery across CCTV Access Control and Intruder Alarm systems. You will ensure that all work meets or exceeds our customers expectations and that Johnson Controls is seen as a trusted partner in delivering world-class engineering solutions.

In this role you will take full ownership of all engineering service activities planned and preventative maintenance and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers maintaining excellent communication throughout and ensuring accurate paperwork and billing records are kept.

As an integral member of the Services and Maintenance Team your ability to work proactively independently and as part of a wider team is critical. You will support the team by offering your expertise when responding to technical faults while working closely with both new and existing customers to maintain optimize and enhance their systems. Additionally you will be required to participate in the on-call rota to provide 24/7 engineering support.

How You Will Do It:

• Collaborate with customers project management teams and internal stakeholders to develop and deliver system requirements and solutions.
• Manage system maintenance tasks and monitor all installed systems and infrastructure.
• Ensure that solutions and services meet or exceed customer expectations.
• Complete all project and service-related documentation to meet business timelines and operational standards.
• Adhere to Johnson Controls procedures and Health & Safety policies.

What Were Looking For:

• Strong experience in integrated enterprise-level systems including:
• CCTV
• Intruder Alarm Systems
• Perimeter Detection
• Access Control
• Video Intercom Systems
• Hands-on experience with technologies such as:
• Genetec Gallagher Milestone FLIR Latitude ProWatch and Commend.
• Experience with high-end CCTV cameras (Bosch Axis Optical/Thermal imaging).
• Experience with Grade 3 Intruder Alarm installations (Galaxy Texecom and peripherals).
• Familiarity with Senstar Omnitrax/Fibre Patrol and Fibre Optic systems (desirable but not essential).
• Excellent communication skills both internally and externally with customers.
• Self-driven enthusiastic and able to work independently.
• Professional demeanor and customer-centric approach.

Capabilities

• Willing to travel and spend time away from home.
• Self-motivated with a positive customer-focused attitude.
• Proven ability to deliver high-quality customer engineering services.
• Reliable and capable of working both autonomously and as part of a team.
• Must be able to achieve and maintain government-level SC clearance.

At Johnson Controls we offer you a challenging and dynamic environment where you can grow your expertise and contribute to a world-leading organization. Join us in shaping the future of engineering services and delivering innovative solutions that create a safer smarter and more sustainable world.

About us

Johnson Controls a global leader in thermal management mission-critical building systems energy efficiency and decarbonization helps customers use energy more productively reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers healthcare pharmaceuticals advanced manufacturing and higher education.

For more than 140 years Johnson Controls has delivered performance where it really matters. Backed by advanced technology lifecycle services and an industry-leading field organization we elevate customer performance turn goals into real-world results and help move society forward.

We can offer an opportunity to work with us at Johnson Controls to shape the future and create a world thats safe comfortable and sustainable. We are passionate about improving the way the world lives works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.

Apply now to become part of our team!

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