A1 (Internal Applicants Only)

Wage: DOE

Company Standards

At Angel of the Winds the Worlds Friendliest Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming Engaged Accountable Customer Experience and Team. We have a commitment to understand define and deliver what our guests want and represent our company by being professional and courteous to all.

Responsibilities

• Serve as FOH (A1) Audio Mix Engineer for concerts shows and live entertainment
• Advance shows by reviewing tech riders coordinating backline and communicating with artists touring engineers and production teams.
• Prepare input lists patching signal flow and audio system layouts
• Prepare test and deploy audio systems and equipment before events
• Lead soundchecks and ensure full system readiness
• Lead load-in setup strike and equipment storage while maintaining an orderly floor keeping key components together and ensuring a safe clean work environment
• Provide real-time audio support during events
• Monitor and record SPL for ticketed events using Smaart
• Maintain and operate PA systems consoles RF and networked audio systems
• Troubleshoot and resolve audio issues quickly in live environments
• Leads/Mentors A2s and audio assistants during performances
• Delegate FOH and stage responsibilities as needed
• Train team members and hired personnel to maintain high production standards
• Collaborate with lighting and video teams to support smooth event execution
• Support smaller casino events meetings and general AV needs as audio lead
• Serve as duty tech responding to daily AV calls across the casino
• Use ticketing system to track and complete service requests
• Assist in maintaining AV systems across audio video and lighting
• Perform basic maintenance and track audio equipment inventory
• Work nights weekends and holidays as required
• Perform other duties as assigned

Qualifications

• Exceptional guest service skills required
• Live sound FOH mixing experience
• Strong knowledge of signal flow and gain structure
• Experience with digital consoles (DiGiCo Yamaha Avid ETC)
• Familiarity with RF systems Waves plugins and Dante audio
• Ability to troubleshoot under pressure
• Experience in live events hospitality or casino environments
• Working knowledge of lighting and video systems
• Must have a Dante certification and receive a Dante Level 3 certification within 90 days
• Obtain Smaart certification with-in 90days of hire
• Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
• Ability to work in a challenging environment dealing with sensitive issues and maintain confidentially with strong attention to detail and excellent problem solving organizational and time management skills.
• Ability to maintain professional courteous and effective working relationships with all levels of the organization and outside business contacts.
• Proven intermediate skills in Windows MS Office Programs (Word PowerPoint Excel) and experience with database systems. Ability to prepare reports correspondence charts forms and other information and instructions.

Certificates Licenses Regulations

• Must be able to obtain and maintain a Class A/III gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.

Physical Demands and Work Environment

Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally and/or up to 20 pounds of forcefrequently and/or up to 10 pounds of force constantly to move objects. Requires repetitive movement daily with sedentary work occasional bending and crouching. There are no adverse conditions but employee is exposed to tobacco smoke on a regular basis. This is a 24 hour 7 days a week work operation.