The Associate Supervisor Retail assists customers with questionssales or merchandise selection rings up purchases operates Point of Sales (POS)systems and accurately handles cash check and credit card transactions. TheAssociate Supervisor performs opening and closing procedures on register andsupports the closing procedures of entire shop. The Associate Supervisor supportsmanagers with overseeingday-to-day operationsandwith training new staff on POS system. The Associate Supervisor works with warehouse team on inventory andstock in the shop; supports managers with merchandising maintaining restockingand keeping displays neat and clean; assist in shrinkage control by remaining awareand reporting merchandise loss and damages; and supports eCommerce as needed.
Specific Duties & Responsibilities:
Supports management by ensuring daily tasks are completed and providing assistance to teammembers.Meetsand greetsand provideshigh quality customer service.
Acts as a peer coach and is able to delegate tasks as needed in partnership with management
Supports and contributes to a friendly and comfortable atmosphere in theshop.
Staysup-to-date on product information and high-level plant knowledge and able to relay related information to customers.
Ringsup sales accuratelyisresponsible for cash and credit cards tendered.
Learnsand adheresto Shop and NYBG policies.
Assist with special sales and retail events occasionally off-site and/or duringevening hours.
Support the inventory and restocking process.
Qualifications:
1-3 years retail experience
Attention to detail and professionalism in all interactions and correspondence
Responsible and dependable and the ability to function as a team player in acollaborative environment
Friendly and pleasant demeanor; customer service oriented
Knowledge of POS systems Shopify Microsoft Office (Excel Outlook Word)
While performing the duties of this position the employee may be required to
at minimum work outdoors in a variety of weather conditions assist with stock
deliveries and lift up to 30 pounds.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions of this position.
Baseline Work Schedule:
Minimum 24 hours/week rotating between 95 and 117 shifts including weekends; occasional eveningsand/or holidays required based on NYBGs evening/events schedules. Must be available for retail hours and deliveries.
Hourly rate: $18
Benefits:
Health and Dental Coverage
401K
Pension Plan
Vacation and Sick Leave are accrued on a pro-rated basis according to the number of hours worked
If you require an accommodation for any part of the application process please notify the Human Resources department at emailprotected.
If you are interested in applying for a position at the New York Botanical Garden please go to to submit your application. EOE.
Required Experience:
Manager
NYBG Job DescriptionTitleReports toAssociate Supervisor Retail (RPT)Manager Retail ExperiencePosition Summary:The Associate Supervisor Retail assists customers with questionssales or merchandise selection rings up purchases operates Point of Sales (POS)systems and accurately handles cash check and c...
NYBG Job Description
Title
Reports to
Associate Supervisor Retail (RPT)
Manager Retail Experience
Position Summary:
The Associate Supervisor Retail assists customers with questionssales or merchandise selection rings up purchases operates Point of Sales (POS)systems and accurately handles cash check and credit card transactions. TheAssociate Supervisor performs opening and closing procedures on register andsupports the closing procedures of entire shop. The Associate Supervisor supportsmanagers with overseeingday-to-day operationsandwith training new staff on POS system. The Associate Supervisor works with warehouse team on inventory andstock in the shop; supports managers with merchandising maintaining restockingand keeping displays neat and clean; assist in shrinkage control by remaining awareand reporting merchandise loss and damages; and supports eCommerce as needed.
Specific Duties & Responsibilities:
Supports management by ensuring daily tasks are completed and providing assistance to teammembers.Meetsand greetsand provideshigh quality customer service.
Acts as a peer coach and is able to delegate tasks as needed in partnership with management
Supports and contributes to a friendly and comfortable atmosphere in theshop.
Staysup-to-date on product information and high-level plant knowledge and able to relay related information to customers.
Ringsup sales accuratelyisresponsible for cash and credit cards tendered.
Learnsand adheresto Shop and NYBG policies.
Assist with special sales and retail events occasionally off-site and/or duringevening hours.
Support the inventory and restocking process.
Qualifications:
1-3 years retail experience
Attention to detail and professionalism in all interactions and correspondence
Responsible and dependable and the ability to function as a team player in acollaborative environment
Friendly and pleasant demeanor; customer service oriented
Knowledge of POS systems Shopify Microsoft Office (Excel Outlook Word)
While performing the duties of this position the employee may be required to
at minimum work outdoors in a variety of weather conditions assist with stock
deliveries and lift up to 30 pounds.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions of this position.
Baseline Work Schedule:
Minimum 24 hours/week rotating between 95 and 117 shifts including weekends; occasional eveningsand/or holidays required based on NYBGs evening/events schedules. Must be available for retail hours and deliveries.
Hourly rate: $18
Benefits:
Health and Dental Coverage
401K
Pension Plan
Vacation and Sick Leave are accrued on a pro-rated basis according to the number of hours worked
If you require an accommodation for any part of the application process please notify the Human Resources department at emailprotected.
If you are interested in applying for a position at the New York Botanical Garden please go to to submit your application. EOE.
Job Location:
Monthly Salary:
Posted on:
Vacancies:
