Find your calling at Mercy!

Position Details:

Located at MERCY HOSPITAL

SPRINGFIELD MO

Supervisory Expectations

This role may provide functional leadership or coordination across programs and sites as GME infrastructure evolves. Formal people management responsibilities will vary by site and program maturity.

Minimum Qualifications:

Education: Bachelors degree or equivalent combination of education and relevant experience.
Experience: Demonstrated experience in administrative academic healthcare or program coordination roles.

License(s): None Required

Certification(s): None Required

Preferred Qualifications:

Education: Bachelors degree or higher.
Experience: Prior experience in Graduate Medical Education academic medicine or healthcare administration. Experience supporting physicians trainees or complex professional groups.

License(s):

Certification(s): TAGME certification preferred

Skills Knowledge Abilities:

• Strong organizational skills with the ability to manage multiple priorities deadlines and regulatory requirements.
• Comfort working independently learning new systems and operating in environments where processes are still being established.
• Excellent written and verbal communication skills.
• Ability to build effective working relationships with physicians and multidisciplinary teams.
• High level of professionalism discretion and attention to detail.
• Demonstrated interest in leadership development and program growth.
• Familiarity with ACGME requirements residency management systems or accreditation processes (preferred).

Description of primary duties for role:

Program Operations & Accreditation Support

• Ensure compliance with institutional requirements specialty board standards accrediting body requirements and applicable regulatory standards recognizing that not all supported programs are ACGMEaccredited.
• Coordinate and support accreditation recognition and site visit activities for residency and fellowship programs including ACGME and nonACGME programs as applicable.
• Maintain accurate timely and complete documentation across ACGME ADS residency management systems ERAS NRMP and other required platforms.
• Lead preparation for site visits internal reviews Annual Program Evaluations and required institutional reporting.
• Proactively manage accreditation timelines deliverables and regulatory requirements to ensure sustained readiness and continuity.
• Ensure accurate documentation and timely submission of required forms reports and approvals.

Physician & Faculty Partnership

• Serve as a trusted administrative partner to physicians navigating varying practice cultures communication styles and expectations.
• Support recruitment onboarding orientation and ongoing engagement of faculty involved in Graduate Medical Education.
• Collaborate with Program Directors on educational oversight while supporting administrative processes for residents and fellows.

Resident & Fellow Oversight

• Oversee resident and fellow administrative processes including onboarding credentialing licensure tracking evaluations scheduling and graduation.
• Serve as a primary administrative point of contact for residents and fellows for employmentrelated and administrative matters including Workday processes while Program Directors retain responsibility for educational supervision.
• Coordinate resident schedules rotations duty hours and educational activities in collaboration with Program Directors and faculty.
• Support various program committees (Clinical Competency Committee Program Evaluation Committee etc.) processes documentation and followup activities.

People Management & Team Leadership

• Provide leadership and coordination for assigned GME administrative functions.
• Foster strong collaboration with peers Program Directors and GME leadership to ensure workload prioritization accountability and operational excellence.

Organization Infrastructure & Growth

• Develop refine and standardize workflows tools and tracking systems to support program growth and scalability.
• Contribute to the ongoing development of a sustainable systemwide GME infrastructure.
• Collaborate with GME colleagues across Mercy communities to align practices share best practices and support Ministry goals.

Why Mercy

From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.

Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.