The Contract Processing Clerk position serves as a primary point of contact between Massanuttens Sales Office and the Contract Processing Department in Charlottesville. The Contract Processing Clerk is the initial point of contact for Massanuttens Sales Office and strives to provide the highest level of customer satisfaction including nurturing cultivating sustaining and supporting the Sales Department. This individual will be responsible for fostering the relationship between the Sales Office and Contract Processing Department. Administrative functions include processing weekly sales reports posting down payments initiating refunds scanning documents into our document imaging database maintaining up-to-date owner records and assisting owners.
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Strong computer skills including Microsoft Office - Outlook Word and Excel
Basic math skills
Preferred
Previous office experience but not required
Schedule
Days: Monday Friday
Hours: 8:00am 4:30pm or 8:00am 5:00pm
Core Responsibilities
Assist owners and multiple departments by phone email or chat regarding owner account status
CharlottesvilleJob SummaryThe Contract Processing Clerk position serves as a primary point of contact between Massanuttens Sales Office and the Contract Processing Department in Charlottesville. The Contract Processing Clerk is the initial point of contact for Massanuttens Sales Office and strives t...
Charlottesville
Job Summary
The Contract Processing Clerk position serves as a primary point of contact between Massanuttens Sales Office and the Contract Processing Department in Charlottesville. The Contract Processing Clerk is the initial point of contact for Massanuttens Sales Office and strives to provide the highest level of customer satisfaction including nurturing cultivating sustaining and supporting the Sales Department. This individual will be responsible for fostering the relationship between the Sales Office and Contract Processing Department. Administrative functions include processing weekly sales reports posting down payments initiating refunds scanning documents into our document imaging database maintaining up-to-date owner records and assisting owners.
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Strong computer skills including Microsoft Office - Outlook Word and Excel
Basic math skills
Preferred
Previous office experience but not required
Schedule
Days: Monday Friday
Hours: 8:00am 4:30pm or 8:00am 5:00pm
Core Responsibilities
Assist owners and multiple departments by phone email or chat regarding owner account status