DDQ Digitization Specialist (Data Entry)

SuperStaff


Job Location:

Makati City - Philippines

Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

Position Overview

We are seeking a highly detail-orientedDDQ Digitization Specialistto support an AI-first Due Diligence Questionnaire (DDQ) platform through Human-in-the-Loop document review. You will ensure AI-extracted outputs areaccurate complete and correctly structuredagainst source DDQ documents.

This role requires strong attention to detail fast turnaround times and the ability to work with structured legal/business documents in a high-accuracy environment.

Key Responsibilities

Document Review & Validation

  • Access and manage assigned DDQ review queue in a SaaS platform
  • Review DDQ documents page by page against source files
  • Ensure all sections and questions are captured completely and in correct sequential order
  • Verify extracted content matches the source verbatim including formatting and line breaks

Section & Question Correction

  • Add missing sections/questions using exact source text
  • Correct ordering issues by restructuring sections and questions
  • Preserve all formatting numbering and prefixes (e.g. A. 1. Section B)
  • Disambiguate duplicate section names when needed
  • Ensure no duplicate or missed questions across sections

Quality Assurance

  • Validate 100% completeness of sections and questions
  • Ensure strict adherence to SOPs (no editing or answering content)
  • Finalize only when all content is fully accurate and structured correctly

Performance Expectations

  • Complete each DDQ review within 1 hour SLA
  • Achieve 100% accuracy in sections and questions
  • Ensure correct sequencing and placement of all content
  • No modification of source content beyond structural corrections
  • Escalate unclear or incomplete documents appropriately

Success Metrics

  • 100% section and question capture accuracy
  • Correct sequential ordering of all sections
  • Verbatim accuracy of all question text
  • Zero inclusion of answer content
  • Timely completion within SLA requirements


Requirements

Must-Have Skills

  • Strong attention to detail and accuracy
  • Experience reviewing structured documents (forms questionnaires legal or business docs)
  • Excellent reading comprehension and data comparison skills
  • High proficiency in copy/paste accuracy and formatting preservation
  • Comfortable working with SaaS tools and document workflows
  • Ability to follow strict SOPs and meet tight deadlines

Preferred Experience

  • DDQ financial services investor due diligence or legal operations experience
  • Exposure to AI-assisted or Human-in-the-Loop workflows
  • Background in document processing back-office operations or quality control


Benefits
  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20 PTO credits annually
  • 10% Night Differential
  • Annual Performance-Based Merit Increases and Employee Recognition
  • Great Company Culture
  • Career Growth and Learning
  • A laptop will be provided by the company
  • Onsite Night Shift
  • 30000 - 34500

Required Experience:

IC

DescriptionPosition OverviewWe are seeking a highly detail-orientedDDQ Digitization Specialistto support an AI-first Due Diligence Questionnaire (DDQ) platform through Human-in-the-Loop document review. You will ensure AI-extracted outputs areaccurate complete and correctly structuredagainst source ...

About Company

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SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, S ... View more

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