Retail Sales Specialist Full Time

Location: Roswell GA On-Site
Address: 10500 Alpharetta Hwy Roswell Georgia 30076
Company: Home Center Outlet
Compensation: Hourly rates begin at $20/hour plus commission based on experience. Unlimited earning potential based on performance.

You Were Born to Build Relationships and Win

At Home Center Outlet were building more than a storewere building a brand around speed service value and results. Were looking for a Retail Sales Specialist who knows how to create trust quickly ask the right questions guide customers toward the right products and turn in-store traffic into revenue.

This role is ideal for someone who is competitive proactive and relationship-driven. You dont wait for the customer to figure it out aloneyou engage discover recommend follow up and close. You understand that every customer interaction matters and you take ownership of helping homeowners contractors designers and builders have a great experience from the moment they walk in the door.

Home Center Outlets existing Sales Manager role emphasizes speed service accountability revenue growth CRM discipline and a customer-first experience; this Retail Sales Specialist role carries that same standard at the sales-floor level.

Who You Are

You are someone who enjoys working with people building relationships and helping customers make confident buying decisions. You are naturally proactive persuasive and comfortable starting conversations. You can balance urgency with professionalism and you understand that great sales performance comes from consistent execution.

You are:

• Relationship-Driven You build trust fast and know how to connect with different types of customers.
• Sales-Oriented You enjoy competing hitting goals and turning conversations into revenue.
• Customer-Centric You listen ask good questions and recommend products based on the customers needs.
• Process-Disciplined You follow the sales process capture customer information use the CRM and follow up consistently.
• Product-Curious You want to know the products well enough to educate customers and make strong recommendations.
• Accountable You take ownership of your pipeline your follow-up your results and the customer experience.

What Youll Own

• Engage Every Customer Professionally
  Greet and engage customers quickly professionally and with energy. Make every customer feel seen helped and valued.
• Conduct Discovery and Recommend Products
  Ask strong questions to understand what the customer is trying to accomplish then recommend the right products based on project needs budget timing and availability.
• Drive In-Store Revenue
  Convert store traffic into sales by creating urgency educating customers overcoming objections and helping customers make buying decisions.
• Capture Customer Information in HubSpot
  Accurately enter customer information project details product interests and next steps into HubSpot so the sales pipeline is visible and actionable.
• Create and Send Draft Orders Before the Customer Leaves
  Build draft orders while the customer is still in the store whenever possible. Make the buying process easy clear and fast.
• Execute Consistent Follow-Up
  Proactively follow up with customers on quotes draft orders product questions and next steps. Do not let opportunities sit idle.
• Actively Manage Your Pipeline Daily
  Review open opportunities follow-up tasks quotes and customer communications every day. Know where every potential sale stands.
• Maintain Strong Product Knowledge
  Develop a strong working knowledge of Home Center Outlets products inventory promotions and value proposition so you can confidently guide customers.
• Support the Brand Experience
  Represent Home Center Outlet with professionalism urgency and a service-first mindset on the sales floor over the phone and through follow-up communication.

What Success Looks Like

You are successful in this role when:

• Monthly revenue targets are consistently achieved or exceeded.
• Average Ticket Value is strong and improving.
• Customer contact information is captured consistently.
• Draft orders are created and sent before customers leave the store.
• Follow-up is timely proactive and disciplined.
• HubSpot is accurate and actively managed.
• Customers receive a professional helpful and positive experience.
• You are building relationships that lead to repeat business referrals and higher conversion.

Performance Expectations

• Achieve monthly revenue targets.
• Maintain a high Average Ticket Value.
• Meet customer contact capture goals.
• Meet quote-to-sale and conversion expectations.
• Actively manage sales pipeline daily.
• Follow the HCO sales process consistently.
• Build strong product knowledge across key categories.
• Represent Home Center Outlets values in every customer interaction.

Youll Love This Role If You

• Enjoy helping customers make buying decisions.
• Like the energy of retail sales and in-person customer interaction.
• Are motivated by performance-based compensation.
• Like building relationships not just processing transactions.
• Can handle multiple customers follow-ups and priorities at once.
• Want to grow with a company that is scaling.
• Believe speed service and follow-through separate average salespeople from great ones.

Qualifications

• 13 years of sales experience preferred.
• Retail building materials home improvement flooring cabinets appliances or related experience is a plus.
• Strong communication and relationship-building skills.
• Comfortable asking questions recommending solutions and closing sales.
• CRM experience preferred; HubSpot experience is a plus.
• Strong follow-up organization and attention to detail.
• Ability to work in a fast-paced customer-facing environment.
• Bilingual is a plus.

Compensation & Benefits

• Hourly rates begin at $20/hour based on experience.
• Commission opportunity based on performance.
• Unlimited earning potential for high performers.
• Opportunity for growth as Home Center Outlet continues to scale.
• High-performance customer-focused sales environment.

Core Values

• Growth-Oriented
  You want to improve learn and get better every day.
• Exceed Expectations
  You go beyond the basic transaction and create a better customer experience.
• Results-Driven
  You understand that activity matters but results matter most.

Ready to Build Relationships and Win

If youre a proactive relationship-driven salesperson who enjoys helping customers creating solutions and driving results Home Center Outlet wants to meet you.