Workplace Experience Coordinator

Workplace Experience Coordinator - Canberra

At Aurecon we are optimistic about the future. We are thinkers solvers and collaborators who work with our clients to deliver the infrastructure and assets that strengthen communities and create a sustainable future.

How will your ideas contribute to shapingwhatsnext

OurNSW/ACTWorkplace team is looking for aWorkplace Coordinatorto play a key role in delivering a highquality wellrun andpeople-focusedworkplace experienceacross our SydneyNewcastleand Canberra offices.

This role isbased inourCanberraoffice5-days a week and you will be located atourConcierge Deskwhereyoullbe the face of our workplace-bringingAureconsbrand to life through a welcoming inclusive and professionalfrontofhouseexperience while also supporting the smooth delivery of facilities and workplace operations.

Werelooking for someone whoscurious proactive and peoplefocused with the ability to balance excellent customer service with practical execution.Youllenjoy solving problems coordinating activity behind the scenes and using data and insights to continuously improve both workplace experience and operational outcomes. If you love creating order connection and consistency in a dynamic environment this role will suit you perfectly.

This isa great rolefor someone who is passionate aboutWorkplace Experience and Facilities and who is keen to develop awell-rounded skillset across customer service events maintenancecoordinationand compliance within an exciting and ambitious team.

Your role will include:

• Delivering awarmprofessionaland consistent workplace experiencefor clientsvisitorsand staff in the Canberra office helping create a welcomingconnectedand well-run environment.

• Supporting the Canberra Office Leadwith client-facing activities local office coordination communicationsadministrationand initiatives that strengthen office culture and engagement.

• Coordinating Canberra events large meetingsworkshopsand workplace activations ensuring they are well planned professionally delivered and aligned to business needs.

• Managing day-to-day facilities operations including maintenance suppliers cleaning catering stationery storage PPE car parkingfleetand general workplace services.

• Managing healthsafetyand compliance activities includingDonesafereporting workplace inspections ISO audit requirements fire warden and first aider coordination corrective actions andaccuraterecord keeping.

• Acting as a key point of contact for workplace services responding to staff visitor and stakeholder needs including access passes room support IT/AV triageWiFi lockersarchivingand general office requests.

• Supporting Canberra client and business development administration includingCMSupdates tender site monitoring proposal support projectcoordinationand local market information where.

• Providing practical coordination support for Canberra leadership including calendar coordination meeting preparation minute taking action follow-up and general office administration.

• Supporting major and minor Canberra workplace projects includingfitoutactivity office improvements stakeholder coordination supplierfollow-upand project administration.

• Identifyingand driving continuous improvement opportunitiesacross workplace experience facilities operations office culture clientsupportand regional NSW/ACT service delivery.

What are we looking for from you

Youllhave a genuine passion for re-imagining problems and continuous learning to help shape the future.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and candemonstratehow they have worked as part of a team to bring ideas to life.

As well as experience in a similartype ofrole or hospitality environmentspecificallywerelooking for:

• Proven experience in apeople-centric client customerserviceor workplace environment with the ability to deliver a consistently high standard of service.

• Demonstrated capability or exposure tofacilitiesoperationsor workplace coordination activities such as maintenance coordination compliance tasksassetor fleet administration.

• Experience supporting or deliveringevents hospitality or workplace activationswill be highly regarded but is not essential.

• Comfortable working acrossboth frontofhouseand operational responsibilities balancing service delivery with practical execution.

• Ability to quickly learn and confidently usedigital workplace systems and tools(e.g. booking systems asset registers collaboration platforms).

• Strong interpersonal and communication skills including clear and professionalwritten communication.

• A collaborative team player with the confidence towork with stakeholders at all levels including vendorscontractorsand internal teams.

• Personableproactiveand enthusiastic with a genuine passion for creatingwelcominginclusiveandwell-runworkplaces.

• Self-starterwho is adaptable and resilientwhothrives in afast-pacedenvironment where priorities span experienceoperationsand compliance.

• The role isphysically demandingand includes tasks such as lifting/moving light furniture and moving stock bending reaching and standing or walking for extended periods.

How we support your growth

We believe your career should be a rewarding adventure. You will tackle some of the worlds most complex infrastructure challenges in an environment that supports your ambitions where we hold ourselves and each other to the highest standards. Recognised by the AFR as a Best Place to Work in 2026 we embrace diverse perspectives giving you the opportunity to make a real impact.

Whowe are

We are an engineering consultancy with more than 6000 people across Australia New Zealand and Asia. We believe the world needs people who can engineer possibilities; people who can create infrastructure that makes life better for people and the planet. That is why we are here to bring ideas to life the Aurecon way.

Ready for your next adventure

If this sounds like your next step wed love to hear from you. For recruitment adjustments contact

Our hiring decisions are made by people not AI. Were most interested in your individual thinking and experiences - so please ensure your application reflects your authentic perspective.