Dutch-Speaking Customer Specialist

NORTHBRIDGETalents

Job Location:

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location: Athens Greece Start Date: May 2026 Work Model: On-site

About the Role

Be the Dutch-speaking voice behind one of the worlds most used travel platforms. On the project youll support customers through calls and emails resolving issues logging everything properly and keeping satisfaction levels high. If youre sharp solution-oriented and want to build your career in an international environment in Athens this is the move.

What Youll Be Doing

Handling inbound calls and emails from Dutch-speaking customers
Accurately logging all interactions in the customer service database
Resolving complaints and escalating following company policy
Troubleshooting using internal tools and support documentation
Consistently hitting SLA targets
Identifying recurring issues and flagging patterns

What Were Looking For

Fluent Dutch (C2) non-negotiable
English
High School Diploma minimum
Strong problem-solving and troubleshooting mindset
Comfortable with rotating shifts including evenings

Whats On the Table

14 salaries 50 meal voucher/month. Private Health & Life Insurance Performance bonus 25 days annual leave 40h/week MonSun 08:0000:00 rotating shifts

Relocating from abroad

3 weeks hotel accommodation provided
Youre covered while you find your feet in Athens

Contract

Permanent contract

Location: Athens Greece Start Date: May 2026 Work Model: On-site About the Role Be the Dutch-speaking voice behind one of the worlds most used travel platforms. On the project youll support customers through calls and emails resolving issues logging everything properly and keeping satisfaction le...