This is not a traditional front desk or receptionist role. The ideal candidate is comfortable leading sales conversations discussing pricing overcoming objections and confidently guiding prospective patients toward scheduling evaluations and beginning treatment.
Position Overview
As the Inside Sales Representative / Appointment Setter you will serve as the first point of contact for prospective patients. You will manage inbound inquiries educate patients on available services build trust quickly and convert leads into scheduled appointments.
The right candidate is persuasive organized professional and comfortable asking for commitment during the first interaction.
Key Responsibilities
Respond to inbound calls texts emails and website inquiries promptly and professionally
Build rapport and trust with prospective patients
Explain services treatment outcomes pricing and next steps clearly and confidently
Address objections and patient concerns in real time
Convert inquiries into scheduled evaluations
Collect deposits and secure patient commitments when appropriate
Follow up consistently with warm leads and pending decisions
Maintain accurate lead tracking and appointment documentation
Manage multiple patient conversations and follow-up pipelines efficiently
Collaborate with the clinic team to ensure a smooth patient onboarding experience
Qualifications
Required:
Minimum 2 years of inside sales experience
Strong phone communication and interpersonal skills
Comfortable discussing pricing and requesting deposits
Highly organized with strong multitasking abilities
Ability to commute to Houston
Self-motivated results-oriented and confident in closing conversations
Preferred:
Healthcare medical or wellness sales experience
Experience working in concierge or cash-based service environments
Familiarity with CRM or scheduling systems
Bilingual English/Spanish
Associate degree preferred
Ideal Candidate
We are looking for someone who:
Confidently asks for the sale
Communicates professionally and persuasively
Remains calm and solution-focused under pressure
Takes ownership of performance and outcomes
Can guide conversations rather than simply answer questions
Learns quickly and works independently
Training & Onboarding
Comprehensive onboarding and sales training will be provided including:
Phone and sales script training
Service and pricing education
Recorded call reviews and sales demonstrations
One-on-one coaching sessions
Training manuals and workflow guidance
This environment is best suited for independent learners who can follow systems implement feedback and adapt quickly.
Benefits
401(k) with matching
Health insurance
Dental insurance
Vision insurance
Disability insurance
Paid time off
Flexible scheduling opportunities
Tuition reimbursement
Why Join This Opportunity
This role offers the chance to join a growing healthcare organization that values patient experience professionalism and high-quality service. If you enjoy sales relationship-building and helping people take meaningful next steps toward care this could be an excellent fit.
This is not a traditional front desk or receptionist role. The ideal candidate is comfortable leading sales conversations discussing pricing overcoming objections and confidently guiding prospective patients toward scheduling evaluations and beginning treatment.
Position Overview
As the Inside Sales Representative / Appointment Setter you will serve as the first point of contact for prospective patients. You will manage inbound inquiries educate patients on available services build trust quickly and convert leads into scheduled appointments.
The right candidate is persuasive organized professional and comfortable asking for commitment during the first interaction.
Key Responsibilities
Respond to inbound calls texts emails and website inquiries promptly and professionally
Build rapport and trust with prospective patients
Explain services treatment outcomes pricing and next steps clearly and confidently
Address objections and patient concerns in real time
Convert inquiries into scheduled evaluations
Collect deposits and secure patient commitments when appropriate
Follow up consistently with warm leads and pending decisions
Maintain accurate lead tracking and appointment documentation
Manage multiple patient conversations and follow-up pipelines efficiently
Collaborate with the clinic team to ensure a smooth patient onboarding experience
Qualifications
Required:
Minimum 2 years of inside sales experience
Strong phone communication and interpersonal skills
Comfortable discussing pricing and requesting deposits
Highly organized with strong multitasking abilities
Ability to commute to Houston
Self-motivated results-oriented and confident in closing conversations
Preferred:
Healthcare medical or wellness sales experience
Experience working in concierge or cash-based service environments
Familiarity with CRM or scheduling systems
Bilingual English/Spanish
Associate degree preferred
Ideal Candidate
We are looking for someone who:
Confidently asks for the sale
Communicates professionally and persuasively
Remains calm and solution-focused under pressure
Takes ownership of performance and outcomes
Can guide conversations rather than simply answer questions
Learns quickly and works independently
Training & Onboarding
Comprehensive onboarding and sales training will be provided including:
Phone and sales script training
Service and pricing education
Recorded call reviews and sales demonstrations
One-on-one coaching sessions
Training manuals and workflow guidance
This environment is best suited for independent learners who can follow systems implement feedback and adapt quickly.
Benefits
401(k) with matching
Health insurance
Dental insurance
Vision insurance
Disability insurance
Paid time off
Flexible scheduling opportunities
Tuition reimbursement
Why Join This Opportunity
This role offers the chance to join a growing healthcare organization that values patient experience professionalism and high-quality service. If you enjoy sales relationship-building and helping people take meaningful next steps toward care this could be an excellent fit.
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