Engagement Agent

Siri InfoSolutions Inc

Job Location:

Plano, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Engagement Agent

Plano TX

Full Time

Description:

Interacts with clients ensuring successful delivery of services and

high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum

Customers.

Responsibilities:

Manage Client Relationships and Communications.

Resolve issues and escalate risks

Monitor engagement performance and outcomes

Ensure compliance with organizational standards and SLO benchmarks.

Engagement Agent Plano TX Full Time Description: Interacts with clients ensuring successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum Customers. Responsibilities: Manage Client Relationships and Communications. Reso...