Welcome walk-in customers and ensure a warm personalized experience
Understand customer concerns and guide them through consultations
Consultative Approach:
Explain Traya s treatment journey in a simple and relatable way
Assist customers in understanding doctor recommendations and product usage
Customer Retention & Relationship Building:
Build long-term relationships with customers
Motivate them to stay consistent with their treatment plans
Drive repeat visits and product reorders
Follow-ups & Engagement:
Conduct regular follow-ups (calls/WhatsApp)
Track customer progress and ensure satisfaction
Handling Concerns & Objections:
Address customer queries around usage results or concerns
Provide reassurance and escalate to doctors when required
Store Operations & Ownership:
Maintain store hygiene product display and inventory checks
Ensure smooth day-to-day clinic/store operations
Customer Advocacy:
Encourage reviews feedback and testimonials
Deliver a high-quality experience that customers talk about
Job Description: Customer Interaction & In-store Experience: Welcome walk-in customers and ensure a warm personalized experience Understand customer concerns and guide them through consultations Consultative Approach: Explain Traya s treatment journey in a simple and relatab...
Job Description:
Customer Interaction & In-store Experience:
Welcome walk-in customers and ensure a warm personalized experience
Understand customer concerns and guide them through consultations
Consultative Approach:
Explain Traya s treatment journey in a simple and relatable way
Assist customers in understanding doctor recommendations and product usage
Customer Retention & Relationship Building:
Build long-term relationships with customers
Motivate them to stay consistent with their treatment plans
Drive repeat visits and product reorders
Follow-ups & Engagement:
Conduct regular follow-ups (calls/WhatsApp)
Track customer progress and ensure satisfaction
Handling Concerns & Objections:
Address customer queries around usage results or concerns
Provide reassurance and escalate to doctors when required
Store Operations & Ownership:
Maintain store hygiene product display and inventory checks
Ensure smooth day-to-day clinic/store operations
Customer Advocacy:
Encourage reviews feedback and testimonials
Deliver a high-quality experience that customers talk about