Senior Software Engineer, Platform Engineering

Job Location:

Mississauga - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thats founder-led and privately held we empower our employees to push boundaries innovate and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400 integrated partners our platform serves over 30000 provider organizations making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development ensuring our employees have the resources to innovate and make a lasting by Forbes as a top private cloud company and honored as one of Canadas Most Admired Corporate Cultures we offer flexibility growth opportunities and meaningful work.

At PointClickCare we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity productivity and thoughtful decision-making. By integrating AI tools into our daily workflows collaboration is enhanced outcomes are improved and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare so it doesnt just survive it learn more about PointClickCare check out Life at PointClickCareand connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include but not limited to onboarding team events semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include but not limited to weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Job Summary:

The Platform Engineering team is a close-knit group of highly senior engineers focused on building software products for developers from internal APIs and services to developer tooling CI/CD frameworks and Kubernetes-based abstractions. We treat our platform as a product prioritizing usability adoption and developer experience as first-class concerns. You will spend a significant portion of your time writing code building platform services APIs and developer tooling used across engineering teams. This is a rare opportunity to work alongside highly experienced engineers on meaningful software problems where your ideas and expertise truly matter. The team operates in Hybrid focusing office time for meaningful collaboration.

Platform Engineering exists to empower product engineering teams to build deploy and operate healthcare software faster more reliably and more securely. We solve complex cross-functional problems through well-designed software systems building APIs services and developer-facing applications that reduce cognitive load so development teams can focus on delivering value to clinicians and patients. We may not own every part of the stack but we engineer the APIs abstractions and interfaces that piece it together meaningfully and we own the design implementation testing and lifecycle of what we build through sound software engineering practices and SRE principles

Key Responsibilities

1 Design build and maintain platform services APIs SDKs and internal tools used across engineering teams

2 Own platform services end-to-end from design and implementation through production operation and continuous improvement writing high-quality testable code throughout

3 Design and improve CI/CD workflows and developer automation with a focus on usability and efficiency

4 Apply distributed systems and backend engineering principles to design scalable resilient services and APIs

5 Production ownership of the services and tools you build including observability debugging and incident response

Qualifications & Skills

Minimum

Expert-level proficiency in TypeScript/ building production-grade APIs services developer tools and developer-facing UIs (React or similar) with strong automated testing practices (unit integration E2E)
Strong software engineering fundamentals distributed systems API design and production backend services with a proven ability to make pragmatic trade-offs across scalability reliability and developer experience
Working proficiency with observability (metrics logging distributed tracing SLI/SLO frameworks) and production ownership of services you build including incident response and post-mortems
Strong proficiency with Kubernetes building software abstractions and APIs extending capabilities through custom controllers and operators
Strong proficiency designing and building CI/CD pipelines optimized for security compliance and developer experience
Working proficiency with Infrastructure as Code (Terraform Pulumi) GitOps practices and cloud-native environments
Strong communication influence and documentation skills able to drive adoption of platform patterns translate technical complexity for diverse audiences and produce ADRs runbooks and developer- facing documentation

Preferred:

Experience building internal developer platforms or platform-as-a-product initiatives including developer portals and self-service tooling
Experience with AI/ML integration: LLM APIs intelligent automation AI-assisted developer tooling and agentic patterns
Working proficiency with cloud security practices (IAM secret handling encryption) compliance tooling (HIPAA SOC 2 HITRUST) or cloud cost optimization (FinOps)

#LI-AV1

#LI-Hybrid

$142700 - $158600 a year

At PointClickCare base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142700 $158.600 bonus benefits. (overtime eligible). Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range individual compensation is determined by job-related skills and knowledge relevant experience including professional and lived experience and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact emailprotected should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team: emailprotected

PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC