Service Advisor
Job Location:
Peoria, IL - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Summary: Arrowhead Lexus looking for a Service Advisor to join our team! The right candidate will have automotive service advisor experience. The day-to-day duties of this role include meeting with customers and determining their needs providing excellent customer service and overseeing quality control.
Compensation: $80000 - $120000 (base commission and bonuses)
Hours: full time 7am - 6pm Monday - Friday and every other Saturday 8am-3pm
Benefits:
- Medical and Dental Insurance
- 401k Match
- Career Growth Opportunities
- Employee Discount
Responsibilities:
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
Qualifications:
- High school diploma or equivalent
- Valid AZdrivers license & good driving record
- Accredited training in service advisor skills customer satisfaction and quality control preferred
- Automotive service advisor experience
- Ability to relate with our established customer base
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers and knowledge of dealership software
About Us: The Berge Automotive Group is a well-respected family-owned auto dealership group in the metro Phoenix East valley and surrounding markets. We have been selling and servicing vehicles for over five decades! We recognize that our team members are our greatest resource. The efforts of talented and skilled people have made and continue to make our success possible! Creating clients for life is the hallmark of our business mission.
We require a valid AZ drivers license good driving and the ability to pass a pre-employment background check and drug screen (not including THC).
Required Experience:
Unclear Seniority
About Company
Job Summary: We are looking for an individual who is willing to work in a fast-paced, high-energy work environment. We need team players with a positive attitud...
