Office Coordinator

• 401(k) matching
• Employee discounts
• Paid time off

• Fun energetic team-focused environment
• Opportunity for growth into leadership roles
• Make a meaningful impact through water safety and youth development
• Supportive and mission-driven company culture

• Manage daily front desk operations and ensure excellent customer service
• Respond to all client calls texts and inquiries within 24 hours
• Oversee class scheduling makeups and enrollment support
• Track and support weekly student enrollment goals
• Monitor attendance phone logs and prepare daily executive summary reports
• Ensure accuracy of scheduling changes and front desk entries
• Review and verify monthly billing prior to processing
• Maintain return call logs and follow-up systems
• Manage boutique inventory and reorder supplies as needed
• Run daily weekly monthly and annual reports
• Support marketing initiatives and ensure promotional materials are displayed
• Assist with basic HR functions and administrative duties
• Maintain front desk procedures scripts and accountability standards
• Monitor outstanding accounts and follow up as needed

• 35 years of administrative front desk or customer service managment experience preferred
• Strong organizational and multitasking skills
• Excellent communication skills (phone text and in-person)
• High attention to detail and accuracy
• Positive energetic and professional demeanor
• Ability to take initiative and work independently
• Comfortable with computer systems and learning new software
• Experience in scheduling customer service or office coordination preferred
• Loves children

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

• Touch as many lives as possible through our positive and fun in-water learning experiences.
• Develop and strengthen individual mental and physical health through sport.
• Educate the community on the dangers of childhood drowning and provide continuing drowning prevention education.
• Instill a life-long love of the sport .
• Always WOW our customers.

Member schools are independently owned and operated. Your application will go directly to the member school and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location and not to US Swim School Association.