Contact Centre Agent 6 months contract

PPL Dynamics

Job Location:

Doha - Qatar

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

Willing to work in 24-hour shifting
Respond promptly to customer inquiries via phone email chat or in person.
Provide accurate information about products services policies and promotions.
Handle and resolve customer complaints efficiently and professionally.
Maintain a high level of product/service knowledge to address customer needs effectively.
Process orders forms applications and requests as needed.
Document all customer interactions and feedback in the CRM system.
Collaborate with internal departments to resolve complex issues and ensure customer satisfaction.

Key Responsibilities: Willing to work in 24-hour shifting Respond promptly to customer inquiries via phone email chat or in person. Provide accurate information about products services policies and promotions. Handle and resolve customer complaints efficiently and professionally. Maintain a high ...