Plumbing Service Supervisor

Plumbing Service Supervisor

Manheim PA

Lead the plumbing service team as a supervisor providing technical support coaching technicians and helping grow plumbing service operations.

Why Youll Love Working with Us:

• Build and Shape the Role: Take ownership of the role expand responsibilities and drive the companys use of ServiceTitan.
• Growth Opportunity: Join a company thats growing and offers the chance to grow with itboth in responsibility and impact.
• Coach and Develop Others: Play a key role in training mentoring and supporting technicians to improve performance and consistency.
• Strong Healthy Culture: Work in a team-oriented non-toxic environment where people are treated with respect and supported both on and off the job.
• Purpose-driven Company: Contribute to a faith-based business that values integrity servant leadership and caring for employees customers and the community.

About Us

Graybill Service Group is a family-owned plumbing and HVAC company serving residential and commercial customers since 2002. We specialize in plumbing HVAC and trenchless pipe lining combining skilled workmanship with modern equipment and methods. As a faith-based company we prioritize integrity quality work and care for our employees customers and community.

What Youll Do as a Plumbing Service Supervisor:

• Support technicians in the field by troubleshooting issues over the phone or on-site (travel within 45 minutes of Manheim).
• Help train coach & develop the service team to improve performance and consistency.
• Work with dispatch to assign jobs based on technician skill level and job needs.
• Prepare technicians for upcoming jobs by reviewing the scope challenges and expectations.
• Act as a liaison between the service manager and field technicians.
• Step into the field as needed to assist with service calls and keep jobs moving.
• Contribute to process improvements technical training and strong customer relationships.

Our Ideal Plumbing Service Supervisor:

• Experienced: 5 years of plumbing experience; ServiceTitan experience a plus (training provided); basic computer skills required.
• Leader: Leads by example supports technicians and builds strong relationships with the team and customers.
• Professional: Communicates well represents the company positively and handles situations with integrity.
• Driven: Takes pride in quality work pays attention to detail and follows through on responsibilities.
• Humble & Team-oriented: Works well with others stays teachable and contributes to a strong team environment.
• Equipped: Has basic hand tools and can lift 50 lbs. bend kneel and work for extended periods.

What We Offer Our Plumbing Service Supervisor:

• Full-time position Monday-Friday 7:00 AM-4:30 PM with on-call rotation as needed
• $32-$38/hour depending on experience
• Health dental & vision insurance
• Paid time off
• Paid holidays
• Retirement plan
• Short-term disability insurance
• Bonus opportunities
• Company vehicle phone and laptop provided
• A strong team-oriented company culture that values integrity supports its people and invests in long-term growth

To Apply

If you have strong plumbing experience or leadership experience in the field enjoy supporting and developing technicians and are ready to step into a leadership role apply today.

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Requirements:

• 5 years of plumbing experience
• ServiceTitan experience a plus
• Basic computer skills required
• Leadership experience