Sr. Zoho Sales Account Manager
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Job Summary
You will act as a senior contributor and mentor handling strategic accounts leading negotiations and supporting junior team members while maintaining full ownership of your individual sales targets.
This is a full-time onsite position based in Alexandria Egypt.
Responsibilities
Sales & Revenue Ownership
Own and manage complex and high-value Zoho sales opportunities from qualification to closure.
Conduct advanced discovery sessions to understand client business needs and decision-making structures.
Lead solution positioning proposal preparation and contract negotiations.
Achieve and exceed individual sales targets and contribute to overall team revenue goals.
Support the Team Lead in reviewing large deals pricing strategies and discounts.
Client & Deal Management
Act as a trusted advisor to enterprise and strategic clients.
Conduct professional demos and presentations for Zoho solutions.
Manage objections competition and client escalations effectively.
Ensure smooth handover of closed deals to Account Management or Delivery teams.
Identify upselling and cross-selling opportunities within existing and new accounts.
Team Support & Mentorship
Support and guide Zoho Sales Account Managers on deal strategy negotiation and CRM usage.
Share best practices and lessons learned during sales reviews and team meetings.
Assist the Team Lead in onboarding and coaching junior sales team members.
Act as a role model in professionalism discipline and CRM compliance.
CRM Process & Compliance
Maintain 100% CRM hygiene in Zoho CRM (leads contacts deals activities).
Ensure all client communications proposals and follow-ups are documented.
Follow Pineriums sales SOPs approval workflows and communication SLAs.
Participate in pipeline reviews forecasting sessions and performance audits.
Requirements
Bachelors degree in Business Marketing or Information Technology.
3 years of experience in B2B SaaS or software sales (Zoho experience preferred).
Proven track record in closing mid-to-large enterprise deals.
Strong knowledge of the Zoho ecosystem (Zoho CRM Books Desk Projects Creator etc.).
Excellent negotiation presentation and relationship management skills.
Ability to manage long sales cycles and multiple stakeholders.
High proficiency with Zoho CRM Zoho WorkDrive and Zoho Analytics.
Leadership mindset with mentoring and coaching capability.
Must have own laptop.
Must be a non-smoker (all types).
Full-time onsite position only remote work is not permitted.
Benefits
Competitive senior-level salary commission structure.
Medical and social insurance coverage.
Advanced Zoho training and certifications via Pinerium Academy.
Clear career progression toward Zoho Sales Account Management Team Lead.
Exposure to enterprise and strategic Zoho projects.
Professional structured and performance-driven work environment.
Required Skills:
Minimum 1 year experience in sales account management or other customer-facing roles in Egypt Proven experience in a client-facing role such as account management or customer success. Strong knowledge of Zoho applications and their capabilities. Excellent relationship-building and communication skills. Strategic thinking business acumen and ability to identify growth opportunities Excellent problem-solving skills with the ability to address customer issues effectively. Customer-centric mindset with a focus on client success and satisfaction. Strong organizational skills and ability to manage multiple key accounts. Proactive self-motivated and results-oriented attitude. Experience in contract negotiation and renewal is a plus. Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and C-level Solid experience with CRM software (e.g. Salesforce Zoho CRM or HubSpot) or any SaaS product. Experience in delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail Excellent listening negotiation and presentation abilities Strong verbal and written communication skills - English and Arabic Additional Requirement: Candidate must have their own laptop. Must be a non-smoker (All types)
Company Industry
IT Services and IT Consulting
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Account Management
- CRM
- Customer Base
- New Customers
- Territory
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
- Technical Support
About Company
Pinerium is an ICT company for integrated solutions that help various business through a wide range of services we offer: 1- ICT services and solutions including Network Routing and Switching, Wireless Mobile Communications, Call Centers Solutions (VoIP), Security, Virtualization, Int ... View more
