Virtual Finance Manager
Job Location:
Atlantic County, NJ - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
The Virtual Finance Manager is responsible for driving revenue growth through the sale of Finance & Insurance (F&I) products while delivering an exceptional virtual customer experience. This role leads the full F&I sales processfrom customer interview and product presentation to objection handling and closingy. The ideal candidate is highly motivated results-driven and skilled in building relationships communicating effectively and achieving performance targets in a fast-paced customer-focused environment.
Must reside in a state where Group 1 dealerships are located.
- Generate revenue for dealerships through the sale of Finance & Insurance (F&I) products
- Achieve and exceed performance targets and key objectives
- Conduct virtual F&I transactions leading the full Virtual F&I sales process including:
- Customer interview
- Product presentation (menu)
- Upselling and closing
- Remain on virtual calls through completion of the Retail Installment Sales Contract (RISC) to ensure deals are fully secured
- Clearly explain and answer questions regarding:
- F&I products and services in the Virtual F&I office
- Retail Installment Sales Contracts
- Effectively isolate and overcome client objections and close sales opportunities
- Maintain accurate and detailed records of activities and performance metrics for Virtual F&I
- Communicate daily with internal stakeholders on Virtual F&I performance and deal status
- Participate in dealer meetings sales calls and team discussions as needed
- Build and maintain strong positive customer relationships throughout the virtual buying experience
- Enhance customer satisfaction during the entire purchase process
- Demonstrate behaviors aligned with the Companys values and culture in all interactions with customers colleagues and vendors
- Must live in Marlyland New Jersey or Massachusettes
- Minimum of 3 years of experience in a dealership F&I role
- Honda/Acura experience preferred but not required
- Strong verbal written and interpersonal communication skills with the adeptness to interact effectively at all levels internally and externally
- Highly self-motivated with strong customer-facing and sales skills
- Positive attitude with a high-energy results-driven mindset
- Professional demeanor and strong work ethic
- Ability to work a flexible schedule including evenings and weekends
- Ability to work remotely from home
- Experience with Darwin and/or CDK systems is a plus
Required Experience:
Manager
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
