IT Network Manager

OVERVIEW

A thriving mission-driven multimedia organization NPR produces award-winning news information and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information creativity curiosity and social responsibility and our employees do too. We are innovators and leaders in diverse fields from journalism and digital media to IT and development. Every day our employees and member stations touch the lives of millions worldwide.

Across our organization were building a workplace where collaboration is essential diverse voices are heard and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR.This means that integrity adherence to our ethical standards and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

As our IT Network Manager you will bridge the gap between traditional enterprise networking and the cutting edge of broadcast technology. We are looking for a Cisco-certified leader to oversee the lifecycle of our network infrastructure specifically optimizing for real-time media transport. Beyond technical mastery you will act as a collaborative partner to our IT and production teams fostering a culture of high availability and proactive security. If you thrive in always-on environments and have a passion for seamless media delivery this is your next challenge

• Manage and support enterprise network infrastructure including Cisco ACI Catalyst and Nexus switches Firepower (FTD) SD-WAN Routers and Meraki platforms.
• Manage and lead a team of network and voice engineers effective network and telecom project management performance management and professional development.
• Provide expertise in Storage Area Networking (SAN) including Fibre Channel (FC) and FCoE with hands-on experience in VSAN design zoning and integration with Cisco Nexus and MDS platforms.
• Collaborate with broadcast engineering teams on implementing and maintaining a high-availability IP broadcast network that carries low-latency real-time audio and video traffic for NPRs daily content production and live transmission.
• Oversee design implementation and optimization of LAN/WAN and wireless networks.
• Configure and maintain routing protocols (BGP EIGRP).
• Lead network operations troubleshooting and root-cause analysis for complex issues.
• Utilize monitoring and analytics tools such as SolarWinds and Cisco Nexus Dashboard
• Use advanced network visibility tools to analyze performance across internet paths.
• Ensure network reliability performance scalability and security across the organization.
• Develop and maintain network architecture documentation diagrams and operational procedures.
• Collaborate with Security DevOps Systems and Enterprise application teams to support enterprise services.
• Communicate effectively with senior leadership providing clear documentation analysis and insights on network performance risks incidents and strategic initiatives.

The above duties and responsibilities are not an exhaustive list of required responsibilities duties and skills. Other duties may be assigned and this job description can be modified at any time.

• 8 years of experience in enterprise networking.
• 3 years in a network leadership or management role.
• Strong hands-on experience with:
• Cisco ACI
• Cisco Nexus
• Cisco Firepower (FTD)
• Cisco SD-WAN
• Cisco Meraki
• Enterprise Wireless Networks
• Strong expertise in routing and switching (BGP EIGRP).
• Experience with SolarWinds Cisco Nexus Dashboard Cisco Intersight.
• Experience with ThousandEyes.
• Working knowledge of PTP SMPTE ST 2110 multicast and QoS.
• Strong troubleshooting communication and documentation skills.
• Demonstrated ability to lead technical teams through critical production outages and high-pressure incident response ensuring fast service recovery and minimizing business disruption.
• Ability to translate complex broadcast requirements into scalable Network architectures overseeing robust business continuity planning and fostering a culture of technical excellence.

• Cisco CCNP (Enterprise or Data Center).
• lCisco CCIE certification.
• Experience with high-quality real-time audio and video over IP networks such as SMPTE ST 2110 and NDI particularly in a IP broadcast environment.
• Experience with large-scale or multi-site enterprise environments.
• Experience with network automation / Infrastructure as Code.
• Experience with managing on-prem and hosted Telephony and AV systems.
• Experience supporting audio/video transmission or production workflow.

• Hybrid Permitted: This is a hybrid permitted role. The employee will be required to be in the office at the Washington D.C. location at least 2 days a week. The employee must also reside in Washington D.C. / Maryland / Virginia Metro Area.

• This is a full-time exempt position.

Salary Range: The U.S. based anticipated salary range for this opportunity is $158500 - $180000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

NPR Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPRs benefits options. Benefits include access to health and wellness paid time off and financial well-being. Plan options include medical dental vision life/ accidental death and dismemberment long-term disability short-term disability and voluntary retirement savings to all eligible NPR employees.

Does this sound like you If so we want to hear from you.

#LI-HYBRID

NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives all working toward the same goal to create a more informed public. Qualified applicants receive consideration for employment without regard to race color ethnicity national origin ancestry age religion religious belief sex (including pregnancy childbirth and related medical conditions lactation and reproductive health decisions) sexual orientation gender gender identity or expression transgender status gender non-conforming status intersex status sexual stereotypes nationality citizenship status personal appearance marital status family status family responsibilities military status veteran status mental and physical disability medical condition genetic information genetic characteristics of yourself or a family member political views and affiliation unemployment status protective order status status as a victim of domestic violence sexual assault or stalking or any other basis prohibited under applicable law.

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