Consumer Insights Manager

THE POSITION
Our roster has an opening with your name on it

FanDuel is seeking a Consumer Insights Manager to support strategic decision-making in its Sportsbook and Predicts businesses by identifying opportunities to drive customer growth improve customer experiences deepen engagement and strengthen competitive advantages.

This role will act as an internal strategy partner that executes high-impact research projects to inform Sportsbook and Predicts initiatives. The role will also help evaluate and scale AI tools and best practices for the broader Consumer Insights team. The Manager will work closely with the Consumer Insights Senior Manager to ensure research priorities align to key company objectives and that insights are translated into clear actionable business implications and recommendations.

Reporting to the Consumer Insights Senior Manager this role requires strong business acumen communication and presentation skills proactive problem-solving and the ability to translate complex data into clear actionable recommendations that influence decision-making.

In addition to the specific responsibilities outlined above employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Actas a trusted thoughtpartner with cross-functional leaders across the Sportsbookand Predictsportfoliodrivingactionable insights fromconsumerresearch
• Own end-to-end strategic initiativestobuild an in-depthportfolio-wideunderstanding of FanDuel customers
• Proactivelyidentifyconsumer market and competitive questions that inform prioritizationandplanning decisions
• Translate ambiguous business objectives into structured hypothesis-driven work plans and rigorous research designs selecting appropriate methodologies across qualitative and quantitative approaches
• Evaluate pilot and scale AI tools for the Insights team developing best practices to improve research speed quality and consistency
• Size customer and market opportunities to inform prioritization and Go-To-Market approaches
• Develop executive-ready narratives that frame customer implications trade-offs and recommendations to drive senior stakeholder alignment
• Synthesize findings across custom research internal analytics and syndicated data to deliver clear commercially grounded recommendations
• Manage external partners and research vendors as needed to ensure high-quality efficient execution of strategic insight workstreams
• Identifyopportunities to improve research processes methodologies and stakeholder engagement models

THE STATS
What were looking for in our next teammate

• 5-7 years of consumer insights / customer strategy experience in a fast-growth consumer business; OR 3 years of experience in management consulting corporate strategy or a similar analytical role
• Experience executing complex custom research projects from conceptualization through reporting
• Hands-on experience using AI tools to support research synthesis analysis or insight generation
• Strong analytical skills with the ability to synthesize multiple data sources into clear business insights
• Strong presentation and storytelling skills
• Proficiency in research platforms such as Qualtrics SPSS or similar tools
• Advanced Excel and PowerPoint skills with strong data viz capabilities
• Ability to manage multiple projects in a fast-paced environment
• Interest in sports gaming or digital consumer businesses
• Bachelors degree required; advanced degree preferred

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: Americas #1 Sportsbook FanDuel Sportsbook; its leading iGaming platform FanDuel Casino; the industrys unquestioned leader in horse racing and advance-deposit wagering FanDuel Racing; and its daily fantasy sports product.

In addition FanDuel Group operates FanDuel TV its broadly distributed linear cable television network and FanDuel TV its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states Canada and Puerto Rico.

The company is based in New York with US offices in Los Angeles Atlanta and Jersey City as well as global offices in Canada and Scotland. The companys affiliates have offices worldwide including in Ireland Portugal Romania and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment the worlds largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning mental health support and fitness benefits. We offer generous paid time off (PTO & sick leave) annual bonus and long-term incentive opportunities (based on performance) 401k with up to a 5% match commuter benefits pet insurance and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location role and level.

FanDuel is an equal opportunities employer and we believe as one of our principles states We are One Team!. As such we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion creed sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status or any other characteristic protected by state local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued respected and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please email.

The applicable salary range for this position is $103000 - $129000 USD which is dependent on a variety of factors including relevant experience location business needs and market demand. This role may offer the following benefits: medical vision and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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