Director, Commercial AI Strategy & Deployment, US Oncology

Director AI Customer Engagement US Oncology

Gaithersburg

Do you want to shape how AI transforms the way a leading oncology business engages its customers Are you energized by turning bold ideas into capabilities that over a thousand colleagues use every day If you bring an organizational mindset a can-do attitude and a proven record of delivering on complex high-impact projects this is your chance to drive commercial innovation at scale.

About AstraZeneca

At AstraZeneca we are proud of our ground-breaking pipeline and continue to look for new ways to bring the best medicines to patients. We are building and fostering high-performing collaborative teams across the organization to help us deliver on our better time to join our growing enterprise as we lead the way for patientshealthcareand broader society.

AboutCustomer2030

Innovation is at the forefront of what we do at AstraZeneca. We are investing in a multi-year transformation of ourUS Oncologygo-to-market model to enable more precise coordinated and personalized customer engagement. We are building AI-enabled capabilities formore than 1000 employees across ourCommercial Medical Affairs and Patient Services organizationsthat willamplify what we already do well help us work smarter and make us more relevant to our embracing AI and technology wewillbetter meet the future needs of our customers and theirpatients in how we bring our ground-breaking clinical pipeline to market.

Whatyoulldo

The Director AI Customer Engagement US Oncology is the product owner and strategist for the AI capabilities powering Sales and Marketing across US Oncology. Reporting to the Head of Innovation & Business Planning you will own the strategy and roadmap for these capabilities and the way our Sales and Marketing teams put them to work every day.

The role sits at the center of Oncology commercialization business transformation and AI / technology will champion AI solutions that drive tangible business willbe responsible forthe full lifecycle of Sales and Marketing AI capabilities from ideation to delivery. Further you will be the bridge between US Oncology and the broader AstraZeneca enterprise for customer engagement capability building.

Responsibilities include:

Program strategy

• Own the strategy and transformation roadmap for Sales and Marketing AI capabilitiesoverseeingplanning and budget managementprocesses

• Developquantifiablebusiness cases and value narrativesfor future Sales and Marketing capabilitiesin collaboration with US Oncology Franchisesand technical delivery teams

• Support engagement withthe US Oncology Leadership team (OLT) to ensure top-down alignmenton the AI roadmapand shared decisions on how key capabilities are designed

• Track industry marketand innovation shifts toanticipateopportunities and risks

Capability building and change management

• Set the direction for how we build Sales and Marketing capabilities prioritizing solutions that meet key business needs and are scalable and sustainable

• Identifypeople and process changesrequiredtosuccessfully stand-upsales and marketingcapabilities

• Act as change leaderdelivering theCustomer2030 narrativefor sales and marketing teams alsopartnering with Business Excellence and Franchise teams on the training plan

Execution excellence

• Ensureaccurateandtimelytranslation of business needs into technical requirements in partnership with Enterprise AI (data science)

• Approve scope and release of major AI updates

• Trackprogressand surfaceinterdependenciescreativelyaddressingkey challenges and blockersand escalating to senior leadership as necessary

Qualificationsfor the Role:

Minimumrequirements:

• At least5years professional experiencein a Pharma commercial function (or as part of a strategy consulting firm supporting the Pharma industry)

• Strong analyticalfluency able to translate between brand strategy commercial operations and technology teams

• Exceptionalcommunication skillsand the ability tooperatesuccessfully in highly matrixed organizations

• Effective interpersonal and relationship management skills with consultative approach and ability to interact and build trust

• Strong initiative to understand our core business goals setting direction building alignment and driving work forward

• Resourceful proactive and influential able to prioritize in a fast-growing organization

Preferred requirements:

• Graduate degree (MBA MastersMDor PhD preferred)

• Demonstrated commercial experience in Oncology

Why this role

This is a rare opportunity to define a first-of-its-kind capability at the intersection of oncology marketing & sales and AI with high visibility across US Oncology leadership and the broader enterprise. You will shape how more than 1000 colleagues engage customers and help bring our ground-breaking medicines to patients faster.