Food Service Worker Cafe Utility
Jamaica Plain, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This position supports daily cafeteria and kitchen operations ensuring excellent customer service cleanliness and adherence to food safety standards in a fast-paced healthcare environment.Food Service plays an essential role in delivering safe high-quality food service to hospital patients visitors and staff.
Qualifications
Key Responsibilities
- Prepare assemble and serve food and beverages in cafeteria and kitchen settings
- Set up stock and maintain food stations for meal service
- Ensure cleanliness and sanitation of work areas equipment and kitchen spaces
- Operate dish machines trash compactors and perform routine cleaning (e.g. mopping floors)
- Follow all HACCP and food safety guidelines
- Respond promptly to customer needs and resolve service concerns professionally
- Monitor inventory and report shortages or issues to leadership
- Assist with food prep and support overall cafeteria operations
- Participate in sanitation projects and maintain department standards
- Support training and onboarding of new team members
- Attend department meetings trainings and in-services as required
- Previous food service experience preferred
- Ability to read and communicate in English (role dependent)
- Strong multitasking skills in a fast-paced environment
- Ability to push carts and handle food service equipment safely
- Demonstrates a positive attitude and commitment to excellent customer service
- Adheres to organizational service and safety standards (I CARE values)
Additional Job Details (if applicable)
MondayFriday 11:00 AM 7:00 PM
Minimum Starting Payrate:
$18.10
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Lifting Occasionally (3-33%)
- Carrying Occasionally (3-33%)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Feeling Constantly (67-100%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.10 - $24.36/HourlyGrade
SF1100EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.