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Programme Manager

E2X Is Now Part Of Apply Digital

Job Location:

London - UK

Monthly Salary: Not provided by the employer

Posted: 23 April 2026 (30+ days ago)

Application Deadline: 18 October 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Department:

Project Management

Job Summary

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the worlds most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail CPG Sports and Media with AI-native delivery capability designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arcteryx NFL Lululemon and Kraft Heinz. For more information visit .

LOCATION: APPLY is hybrid friendly with remote options available if needed. The preferred candidate should be based in (or within a location commutable to) theGreater London Area of the United Kingdom working in hours that align to the UK timezone.

THE ROLE:

We are seeking an experienced Programme Manager to lead the planning execution and operational governance of complex multi-stream delivery programs. This role is responsible for ensuring predictable scalable and high-quality delivery across portfolios of projects by implementing strong delivery frameworks operational controls and execution discipline.

You will work across cross-functional teams (product engineering design data and change) to drive execution excellence optimize delivery processes and manage risks dependencies and resource constraints across programs. You will partner closely with senior stakeholders PMO and delivery leadership to ensure programs are aligned with strategic priorities and operational standards.

This is a hands-on execution and delivery operations role; ideal for someone who thrives in structured environments complex delivery ecosystems and continuous improvement.

Key Responsibilities

Programme Execution & Delivery Governance

Lead the end-to-end execution of complex programs ensuring delivery across scope schedule budget quality and risk constraints.
Define and implement program governance frameworks reporting cadence escalation mechanisms and decision forums.
Maintain integrated program plans dependency maps milestones and delivery roadmaps across multiple workstreams.
Track and control progress proactively identifying risks blockers and resource conflicts and driving mitigation plans.

Operational Excellence & Process Improvement

Design implement and continuously improve delivery processes templates tooling and best practices across the PMO.
Standardize reporting dashboards and delivery metrics to provide transparency on execution health velocity and outcomes.
Champion agile hybrid-agile and digital delivery methodologies adapting frameworks to unique program needs.
Ensure program documentation and artefacts meet organisational governance and audit standards.

Resource & Financial Management

Partner with delivery leadership to manage program resourcing capacity planning and utilisation.
Track program budgets forecasts and financial performance identifying opportunities for cost optimisation and efficiency gains.
Support prioritisation decisions based on operational constraints delivery capacity and business value.

Cross-Functional Coordination & Dependency Management

Align multiple teams and stakeholders to deliver against integrated program outcomes.
Manage interdependencies across product engineering design platform and business teams.
Facilitate planning workshops delivery reviews and retrospectives to drive alignment and execution rigor.

Stakeholder & Risk Management

Communicate program status risks and delivery insights to senior stakeholders and executives.
Manage escalations facilitate decision-making and ensure timely resolution of operational issues.
Ensure change management activities are integrated into program delivery plans to support adoption and business outcomes.

People & Delivery Enablement

Provide guidance and coaching to Project Managers on delivery best practices tools and methodologies.
Act as an escalation point for complex delivery challenges.
Contribute to capability building within the PMO through training playbooks and knowledge sharing.

Required Experience & Qualifications

812 years of experience in program or project management within digital technology or transformation environments.
Proven experience managing multi-stream programs with complex dependencies across engineering product and business teams.
Strong understanding of delivery operations governance frameworks and execution management.
Experience with agile hybrid and waterfall delivery models; certifications (PMP SAFe Scrum Master) are a plus.
Demonstrated ability to manage budgets forecasting resourcing and capacity planning.
Proficiency with delivery tooling (Jira Confluence Smartsheet Google Workspace Notion Miro dashboards).
Excellent stakeholder management communication and escalation management skills.
Strong analytical and problem-solving abilities with a structured process-driven mindset.

LIFE AT APPLY

People are at the core of everything we do at APPLY. We provide you with modern tools systems and approaches value your time safety and health and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:

Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.

An inclusive and safe environment: Were truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.

Vacation policy: We value worklife balance so youll enjoy 24 days of vacation plus 8 bank holidays to rest recharge and focus on what matters most.

Benefits: We use Vitality benefits designed to enhance your health well-being and worklife balance.

Flexible work arrangements: We work in a variety of ways from remote to in-office to a blend of both.

APPLY is a safe respectful and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity Equity and Inclusion (DEI) section. For recruitment accommodations please email emailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

Apply Now

About Company

E2X Is Now Part Of Apply Digital

LIFE AT APPLY People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you: Agenti ... View more

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