Associate Creative Director

Chime is seeking an Associate Creative Director to lead the development of scalable messaging and creative systems that power product launches. This is a senior individual contributor role responsible for translating product strategy into clear modular and repeatable creative infrastructure.

Leaning copy-first but fluent in visual systems this role defines how Chime products are positioned explained and expressed across channels. You will build and evolve messaging systems partner closely with design to ensure integration with visual frameworks and develop AI-enabled workflows that enable speed consistency and quality at scale.

This role operates with high autonomy influencing cross-functional stakeholders and raising standards across Product Marketing and Go-To-Market creative.

The base salary offered for this role and level of experience will begin at $145000.00 and up to $200000.00. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.

• Lead the development of scalable product messaging systems including positioning frameworks modular copy architecture voice and tone guidance and channel adaptations
• Translate complex product strategy into clear structured messaging that flexes across audiences and funnel stages
• Lead design leads to ensure messaging systems integrate seamlessly into visual and design systems
• Establish and document creative standards and guardrails that enable consistency without sacrificing flexibility
• Build and evolve AI-enabled tools and workflows to support campaign creation customization and compliance at scale
• Anticipate edge cases future use cases and product evolutiondesigning systems that are durable and extensible
• Drive alignment across Product Marketing GTM Compliance and Channel teams through strong communication and creative rationale
• Continuously refine and elevate existing toolkits based on feedback insights and business needs

• 8 years of creative experience with deep expertise in copywriting and creative direction
• Proven experience leading complex cross-functional initiatives from ambiguity to structured systems
• Demonstrated ability to build and scale messaging or design systems used by multiple teams
• Strong editorial judgment and clarity of thought
• Fluency in visual systems and collaborative partnership with design
• Experience shaping or implementing AI-assisted creative workflows
• Ability to influence senior stakeholders without direct authority
• High degree of ownership autonomy and systems thinking

#LI-AM1 #LI-Hybrid

At Chime we believe that everyone can achieve financial progress. We created Chimea financial technology company not a bank*on the premise that core banking services should be helpful easy and free. Through our user-friendly tools and intuitive platforms we empower our members to take control of their finances and work towards their goals. Whether its starting a savings account purchasing a first car or home launching a business or pursuing higher education were proud to have helped millions unlock their financial potential.

Were a team of problem solvers dreamers and builders with one shared obsession: our members. From day one Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owners mindset to our work refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams our company and our members.

We believe in being bold dreaming big and taking risks while also working together embracing our diverse perspectives and giving each other honest feedback. Our culture remains deeply entrepreneurial encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission we must earn and keep peoples trustso we hold ourselves to the highest standards of integrity in everything we do. These arent just words on a wallour values are embedded in every aspect of our business serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we dontwho will

*Chime is a financial technology company not a bank. Banking services provided by The Bancorp Bank N.A. or Stride Bank N.A. Members FDIC.

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices plus team and company-wide events depending on location. Whether youre coming in regularly or are part of our fully remote program youll stay engaged with your work and teammates.
• Benefits that support your work and life including backup child elder and pet care and subsidized commuter benefits for eligible employees.
• Comprehensive health financial and wellbeing benefits designed to support you at every stage of life.
• Generous vacation policy and company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work cant be done without a diverse team and inclusive environment. Thats why we specifically look for individuals of varying strengths skills backgrounds and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability genetic information veteran status or any other legally protected basis under provincial federal state and local laws regulations or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws including the San Francisco Fair Chance Ordinance Cook County Ordinance NYC Fair Chance Act and the LA City Fair Chance Ordinance and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process please contact: .

To learn more about how Chime collects and uses your personal information during the application process please see theChime Applicant Privacy Notice.