Product Manager, Digital Enablement & Transformation

We are seeking aProduct Manager Digital Enablement & Transformationto own and deliver a portfolio of digital products and capabilities that support enterprise digital initiatives. This role sitsalongside other Product Managers as a peer each accountable for distinct but interconnected products within a broader digital ecosystem.

This role is ideal for aself-directedproduct manager who is comfortableoperating across strategy planning and execution translating complex business problems into scalable digital solutions and managing delivery acrossmultiple products and roadmaps simultaneously.

You will work closely with business technology data and design partners to shape product direction drive delivery and ensure adoptionwhile contributing to the cohesion and consistency of the overall digital enablement strategy.

Position Responsibilities:

Product Delivery & Execution

• Own and managemultiple product roadmapsconcurrently balancing near-term delivery with longer-term strategic outcomes

• Apply structured prioritization frameworks to assess trade-offs across products initiatives and stakeholder needs

• Contribute to cross-product planning to ensure alignment sequencing and dependency management across the portfolio

• Accountable for planning execution and end-to-end delivery of assigned digital products and capabilities

• Translate strategy intoclear epics user stories acceptance criteria and backlog priorities

• Activelyparticipatein agile ceremonies including sprint planning backlog refinement standups and reviews

• Collaborate closely with engineering design and data teams to support efficient andhigh-qualitydelivery

• Oversee user acceptance testing and support release readiness and rollout activities

• Identifyrisks dependencies and blockers early and proactively driveresolution

Product Discovery & Problem Definition

• Work with stakeholders to understand user personas journeys pain points and unmet needs

• Facilitate discovery activities to explore problem spaces andvalidatesolution approaches

• Break down ambiguous or complex problems into actionable product increments

• Leverage qualitative and quantitative inputs to inform roadmap and backlog decisions

Change Management & Adoption

• Support adoption planning and go-to-market activities for new features and capabilities

• Partner on training communications and onboarding artifacts to support stakeholder readiness

• Track adoption and usage metrics to assess product performance and inform iteration

• Gather feedback and continuously refine product strategy and execution approach

Stakeholder Alignment

• Build andmaintainstrong relationships with stakeholders across business technology and operations

• Establish regular touchpoints to ensure transparency and alignment on roadmaps and priorities

• Clearly communicate progress decisions risks and tradeoffs

• Navigate competing priorities while keeping delivery focused andoutcomes oriented

Required Qualifications

Experience

• 35 years of experiencein product management digital deliverydigital marketing computer science or engineering related discipline-Background in product management with a consistenttrack recordof accomplishment of delivering andmaintainingsuccessful digital experience in SaaS product management; global or multi-market product management experience is an asset.

• Experience deliveringdigital products platforms or transformation initiatives

• Demonstrated ability to managemultiple initiatives or products in parallel

• Experience working incross-functionalenvironments with design engineering and business partners

Education

• Bachelors degreerequired

• Product management or agile certifications (CSPOSAFe Pragmatic Institute etc.) are a plus

Skills and Capabilities:

Product Strategy & Planning

• Strong ability toconnect businessobjectivesto product strategy and roadmaps

• Experience planning and managingmultiple roadmaps across multiple products

• Structured thinker who can frame problems assess options and recommend clear paths forward

• Comfortable operating in ambiguity and helping teams move from problem to plan

Product Execution

• Solid grounding inproduct management fundamentals including:

• Backlog ownership and prioritization

• User story and requirement writing

• MVP definition and iterative delivery

• Experience working inagile delivery environments

• Able to balance speed quality and scope when making delivery decisions

• Organized proactive and accountable for outcomes

Digital Transformation & Change Management

• Trackrecord ofdriving modernization and transformation initiatives through SaaS platforms balancing customer needs with enterprise-scale requirements. Demonstrated experience leading organizational adoption of new digital products or platforms including rollout planningtrainingand stakeholder communications.

Collaboration & Communication

• Strong stakeholder management and facilitation skills

• Able to communicate effectively with both technical andnontechnical audiences

• Comfortable influencing without formal authority

Technical & Digital Acumen

• Strong analytical problem-solving and decision-making abilities for navigating complex product challenges. Solution-oriented organized self-starter who can drive action and outcomes.

• Experience working with engineering teams and engaging on technical concepts (e.g. APIs integrations environments)

• Familiarity with digital platforms enablement products or enterprise solutions

• Experience using product and delivery tools (e.g. Jira Confluence)

Preferred Qualifications

• Experience supportingenterprisescaledigital enablement or modernization initiatives

• Background in financial services insurance or other complex organizations

• Experience supporting change management and organizational adoption

• Familiarity with data-informed product decision-making orAI-enabledcapabilities

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.