Head of Product Design
New York City, NY - USA
Job Summary
Canary Technologies is hiring a Head of Product Design to own the design system information hierarchy and interaction principles that govern every surface of Canarys platform for human users and AI agents alike.
Most design system roles are about consistency for humans. This one is about building the design language that AI agents obey. Youre not just making a dashboard pretty youre defining the rules of interaction for a platform where AI is increasingly the operator. Thats a new kind of design leadership and we want someone who sees it that way.
Canarys product surface is expanding fast across checkin messaging upsells voice and more. We need someone obsessive about consistency hierarchy and systematic design who can establish principles that scale not just across screens but across a future where AI agents are primary users of our interfaces. The design system you build wont just guide human designers; it will be the contract that AI follows.
- Define and enforce a unified design system across all Canary product surfaces components spacing typography color layout patterns and page-level templates
- Establish clear information hierarchy standards so every page communicates priority status and action with zero ambiguity
- Build design principles rigid enough to be programmatically enforced and flexible enough to serve diverse hospitality workflows
- Create specifications precise enough that AI coding agents can generate UI that meets your bar without human review
- Audit existing surfaces ruthlessly and drive convergence toward a single coherent system
- Partner closely with engineering and product to make the design system the source of truth not a side artifact
- Think deeply about how AI agents (voice chat autonomous) interact with and present Canarys UI and design for that as a first-class use case
- 8 years in Product Design with 3 years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred.
- Portfolio demonstrating end-to-end systems thinking exceptional product craft and shipped work at scale across web and mobile is essential.
- Proven ability to recruit develop and retain diverse design talent. Strength in feedback coaching and org-building.
- Strong partner to Product and Engineering. Comfortable in ambiguity rapid iteration and enterprise constraints.
- You are inspired by companies like Rippling Linear or Stripe where systematic design creates product clarity
- Fluency in design systems accessibility UX research methods and experimentation. Familiarity with analytics tools.
- Excited by the idea that your design system becomes the rulebook for AI agents building and operating UI
- Meticulous opinionated and able to hold the line on standards while moving fast
- Comfortable being both hands-on (Figma tokens specs) and strategic (principles governance cross-pod alignment)
Target cash compensation ranges from $250000-$290000 including a fixed annual salary and a performance-based bonus paid quarterly.
This role also includes a stock option grant subject to board approval.
Actual compensation will be commensurate with the candidates skill level experience and specific work location.
Required Experience:
Director
About Company
Canary's award-winning hospitality software improves the guest experience, streamlines operations and boosts revenue. Trusted by 20,000+ hotels worldwide.