Supply Chain Executive

Role Clarity: Supply Chain Executive

Reporting To: Supply Chain Manager

Role Definition:

Key Deliverables:

1. Timely and complete dispatch of supply orders
2. Zero discrepancies in physical vs. system inventory
3. Accurate and real-time data entry of GRNs stock issues and returns
4. High CSAT ratings from internal customers (branches labs)
5. Full compliance with documentation and stock movement SOPs

Task & Activities:

Order Fulfillment & Delivery

• Receive and verify daily indents from Branches/ Labs in LIMS.
• Pick and pack items based on availability and required specifications (e.g. temperature-sensitive reagents).
• Coordinate with logistics/courier teams for same-day or next-day dispatches.
• Maintain daily dispatch registers with challan consignment and partner details.
• Track delivery completion status via calls or system updates and escalate delays.
• Follow up with receiving teams for delivery feedback and CSAT scoring.

Inventory Accuracy & Management

• Conduct weekly physical verification of stock against LIMS entries (location-wise).
• Report any mismatches in quantities expired products or misplaced items.
• Assist in cycle counts and monthly audits by preparing bin cards and pre-audit sheets.
• Implement FEFO practices for expiry-sensitive materials.
• Label racks/shelves with updated SKUs and batch details to reduce picking errors.

Data Management

• Record all inward entries (GRNs) against POs after quality and quantity verification.
• Post internal stock movement entries in LIMS for inter-branch or Laboratory transfers.
• Maintain inward/outward stock logs and ensure entries are backed by physical documents (GRN gate pass challan).
• Close open orders once delivery is completed and acknowledged.
• Prepare and submit daily data logs to the Manager for consolidation into MIS.

Success Metrics:

• 100% Orders Dispatched & Delivered On-Time
• > 4.8 CSAT Score from Branches/Users
• 100% Stock Audit Accuracy
• 100% GRN & Stock Entry Timeliness
• 100% Document Compliance

Role Requirements:

• 14 years of experience in supply chain / warehouse / inventory management preferably in healthcare pharma or FMCG
• Hands-on experience in order processing dispatch coordination and stock handling
• Working knowledge of LIMS / ERP systems for GRN stock entry and inventory tracking
• Strong attention to detail communication and time management skills
• Good understanding of inventory processes stock audits and SOP compliance