Senior Business Consultant

Leading Strategic Customer Engagements

• Own end-to-end consulting engagements ensuring exceptional quality and alignment with customer and PEXA strategic objectives.
• Build trusted relationships with senior customer stakeholders becoming a valued partner rather than a vendor.
• Represent PEXA at customer forums industry events and executive-level engagements.

Driving Pre-Sales and Solution Design

• Lead discovery workshops and scoping engagements with C-suite and senior operational stakeholders.
• Deliver compelling insight-led product demonstrations.
• Support the development of business cases value propositions and transformation roadmaps.
• Facilitate detailed design workshops to understand customer processes operating models and strategic goals.
• Design scalable robust solutions that maximise value realisation from PEXA adoption.

Supporting Successful Delivery

• Provide delivery assurance throughout customer programmes working closely with Client Delivery Managers and cross-functional teams.
• Identify and manage key risks dependencies and stakeholder expectations.
• Champion best practice across scope design testing and readiness activities.
• Ensure high-quality outputs that support both customer outcomes and internal knowledge sharing.

Driving Continuous Improvement

• Partner with customers post go-live to identify optimisation opportunities and benefits realisation initiatives.
• Provide market and customer insights that influence PEXAs product strategy and roadmap.
• Contribute to the evolution of consulting frameworks methodologies and delivery standards.

Developing Others

• Mentor and support colleagues across the Client Delivery team.
• Provide leadership across cross-functional initiatives and as the business grows potentially lead a multidisciplinary team.

You are an experienced consultant and transformation leader who combines deep industry expertise with strong commercial acumen and exceptional stakeholder management skills.

Experience

• Significant experience within the UK property industry ideally across mortgage lending conveyancing or related sectors.
• Experience in consulting advisory or transformation leadership roles.
• Proven track record delivering large-scale digital and operational transformation programmes.
• Significant experience leading pre-sales activities including solution shaping business case development and executive stakeholder engagement.
• Strong understanding of the full product lifecycle from product delivery and implementation through to operational support and continuous improvement.
• Experience working across Agile and Waterfall delivery methodologies.
• Demonstrated success leading cross-functional teams with or without formal line management responsibility.
• Experience working with international teams across multiple time zones is advantageous.

Skills & Capabilities

• Exceptional communication and presentation skills with strong attention to detail.
• Outstanding stakeholder management and influencing capabilities at executive and operational levels.
• Ability to navigate ambiguity and bring clarity to complex challenges.
• Strategic thinker with strong analytical and problem-solving skills.
• Excellent organisational and prioritisation skills capable of managing multiple concurrent initiatives.
• Customer-first mindset with a focus on delivering measurable business value.
• High levels of integrity resilience and professional maturity.
• Comfortable representing PEXA externally and engaging with industry bodies and market participants.

• Exceptional communication and stakeholder management skills
• Strategic thinker with strong analytical and problem-solving ability
• Comfortable navigating ambiguity in a fast-paced environment
• Highly organised with the ability to manage multiple priorities
• Customer-first mindset with a focus on delivering measurable value
• Confident representing PEXA externally and engaging with industry stakeholders