The Senior Human Resources Manager leads the full HR function overseeing payroll accuracy benefits strategy compliance employee relations and talent lifecycle management. This role partners closely with executive leadership to strengthen organizational culture ensure legal compliance and drive HR initiatives that support operational excellence. The Senior HR Manager provides both strategic guidance and handson execution ensuring the companys people processes are efficient compliant and aligned with business goals.
Key Responsibilities
Strategic HR Leadership
Serve as the primary HR advisor to executive leadership providing guidance on workforce planning employee relations compliance and organizational development
Lead continuous improvement of HR processes policies and systems to support scalability and efficiency
Analyze HR metrics (turnover retention performance trends) and present insights to leadership
Ensure compliance with federal and state labor laws clientspecific requirements and industry standards
Payroll Oversight & Workforce Administration
Oversee biweekly payroll processing ensuring accuracy timeliness and compliance
Review and approve timecards supplemental pay items and payroll adjustments
Audit payroll and benefit deductions including newhire insurance setup and 401(k) contributions
Resolve escalated payroll benefits and retirement plan questions from employees and managers
Benefits Strategy & Administration
Lead annual evaluation negotiation and implementation of Medical Dental and Vision insurance plans
Manage 401(k) census reporting compliance and coordination with plan administrators
Oversee benefits onboarding qualifying life event changes and termination processes
Educate employees and managers on benefit offerings and ensure highquality service delivery
Talent Acquisition & Onboarding Leadership
Partner with department leaders to define hiring needs and staffing strategies
Oversee resume sourcing candidate screening and interview coordination
Approve and issue offer letters ensuring compensation alignment and compliance
Manage the full onboarding process ensuring departmental checklists are completed and new hires are fully integrated
Employee Relations Performance & Compliance
Lead the employee evaluation process ensuring consistent sixmonth performance reviews
Provide coaching to managers on performance management corrective action and employee engagement
Oversee HR documentation including doctors notes compliance forms and personnel records
Manage unemployment claims child support orders and DOL interactions
Conduct exit interviews analyze trends and recommend retention strategies
Ensure timely completion of separation notices and offboarding procedures
Maintain compliance with clientrequired background check addendums
HR Operations & Risk Management
Maintain accurate and confidential employee files and HR records
Oversee review of annual motor vehicle reports and ensure compliance with company driving standards
Support internal audits risk assessments and compliance reviews
Lead HR projects such as policy updates handbook revisions and system implementations
Qualifications
47 years of progressive HR experience including payroll and benefits administration
Strong knowledge of employment law compliance requirements and HR best practices
Experience supporting or leading HR functions in a fastpaced operational environment
Excellent communication leadership and conflictresolution skills
High level of discretion integrity and professionalism
Proficiency with HRIS payroll systems and Microsoft Office
Compensation: $75000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Replies within 24 hoursBenefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insurancePosition SummaryThe Senior Human Resources Manager leads the full HR function overseeing payroll accuracy benefits strategy compliance employee relations and talent lifecycle management. This ...
Replies within 24 hours
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Position Summary
The Senior Human Resources Manager leads the full HR function overseeing payroll accuracy benefits strategy compliance employee relations and talent lifecycle management. This role partners closely with executive leadership to strengthen organizational culture ensure legal compliance and drive HR initiatives that support operational excellence. The Senior HR Manager provides both strategic guidance and handson execution ensuring the companys people processes are efficient compliant and aligned with business goals.
Key Responsibilities
Strategic HR Leadership
Serve as the primary HR advisor to executive leadership providing guidance on workforce planning employee relations compliance and organizational development
Lead continuous improvement of HR processes policies and systems to support scalability and efficiency
Analyze HR metrics (turnover retention performance trends) and present insights to leadership
Ensure compliance with federal and state labor laws clientspecific requirements and industry standards
Payroll Oversight & Workforce Administration
Oversee biweekly payroll processing ensuring accuracy timeliness and compliance
Review and approve timecards supplemental pay items and payroll adjustments
Audit payroll and benefit deductions including newhire insurance setup and 401(k) contributions
Resolve escalated payroll benefits and retirement plan questions from employees and managers
Benefits Strategy & Administration
Lead annual evaluation negotiation and implementation of Medical Dental and Vision insurance plans
Manage 401(k) census reporting compliance and coordination with plan administrators
Oversee benefits onboarding qualifying life event changes and termination processes
Educate employees and managers on benefit offerings and ensure highquality service delivery
Talent Acquisition & Onboarding Leadership
Partner with department leaders to define hiring needs and staffing strategies
Oversee resume sourcing candidate screening and interview coordination
Approve and issue offer letters ensuring compensation alignment and compliance
Manage the full onboarding process ensuring departmental checklists are completed and new hires are fully integrated
Employee Relations Performance & Compliance
Lead the employee evaluation process ensuring consistent sixmonth performance reviews
Provide coaching to managers on performance management corrective action and employee engagement
Oversee HR documentation including doctors notes compliance forms and personnel records
Manage unemployment claims child support orders and DOL interactions
Conduct exit interviews analyze trends and recommend retention strategies
Ensure timely completion of separation notices and offboarding procedures
Maintain compliance with clientrequired background check addendums
HR Operations & Risk Management
Maintain accurate and confidential employee files and HR records
Oversee review of annual motor vehicle reports and ensure compliance with company driving standards
Support internal audits risk assessments and compliance reviews
Lead HR projects such as policy updates handbook revisions and system implementations
Qualifications
47 years of progressive HR experience including payroll and benefits administration
Strong knowledge of employment law compliance requirements and HR best practices
Experience supporting or leading HR functions in a fastpaced operational environment
Excellent communication leadership and conflictresolution skills
High level of discretion integrity and professionalism
Proficiency with HRIS payroll systems and Microsoft Office
Compensation: $75000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
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