Helpdesk Administrator Birmingham

AWC Group

Job Location:

Birmingham - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Date Created 01/04/2026

To apply please call Mia on or email your CV to emailprotected.

AWC Staff Services are looking for a Helpdesk Administrator to work nights 4 on 4 off for our client at Midland Metropolitan University Hospital Smethwick.

Monday Sunday 4 on 4 off: Hours from 7pm - 7am

Responsibilities

First-Line Support: Act as the initial point of contact for logging and resolving issues
Ticket Management: Accurately record prioritise and track support requests using a helpdesk system ensuring timely updates and resolution in line with service level agreements (SLAs).
User Account Administration: Create modify and deactivate user accounts ensuring appropriate access to hospital systems while maintaining data security and compliance.

Requirements:

Previous helpdesk experience ideally

Start: Tuesday 7th April 2026
Duration: 3 months
Rate: 15.85 per hour ( holiday pay)

About You

About Us

Not Specified

Required Experience:

Unclear Seniority

Date Created 01/04/2026To apply please call Mia on or email your CV to emailprotected.AWC Staff Services are looking for a Helpdesk Administrator to work nights 4 on 4 off for our client at Midland Metropolitan University Hospital Smethwick.Monday Sunday 4 on 4 off: Hours from 7pm - 7amResponsibi...