Administrative Coordinator Cancer Genetics (Medical Genetics Practice))

The Mount Sinai Cancer Genetic Counseling Program is seeking a qualified full-time Administrative Support Specialist to support our group of Board Eligible/Board Certified Cancer Genetic Counselors in a high-volume clinical practice. This position requires excellent communication and organizational skills and a strong ability to collaborate with referring providers.

• Submit prior authorization requests and obtain necessary referral for specialty services and coordinate peer-to-peer conversations between genetic counselor and insurer
• Compile necessary records and reports for clinic
• Obtain intakes for patients to help triage and schedule genetic counseling appointments
• Manage incoming internal and external referrals via the EPIC referral system
• Engage in professional communication with genetics laboratories
• Compile necessary records and reports for clinic
• Fulfill correspondence requests in a timely fashion
• Obtain and review specified medical records that will facilitate triage and evaluation of patients
• Scan specified hard copy documents and save to secure electronic folders
• Communicate effectively and professionally with patients genetic counselors physicians and other healthcare professionals
• Ability to multi-task and manage a high volume of incoming calls

• Bachelors Degree or equivalent combination of applicable experience and education
• 5 years related administrative or business experience required. Some supervisory experience preferred. experience and education

Preferred:

• Demonstrated competence in administrative setting
• Excellent computer skills including proficiency with Microsoft Office
• Strong knowledge of EPIC Registration and Scheduling
• Must possess strong interpersonal and customer service skills
• Must enjoy working as part of a team
• Interest in prenatal care and/or genetics a plus
• Fluency in Spanish a plus