Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA companies partner with Xsolla to help them fund distribute market and monetize their games. Grounded in the belief in the future of video games Xsolla is resolute in the mission to bring opportunities together and continually make new resources available to creators. Headquartered and incorporated in Los Angeles California Xsolla operates as the merchant of record and has helped over 1500 game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win developers have all the things needed to enjoy the game.
Ability to diagnose issues using data dumps technical logs etc. and articulate useful informationfor solving these issues
Ability to describe issues concisely based on client feedback
Experience in customer service
Team player able to pass issues onto appropriate parties or escalate when necessary
Passion for new technology tools methods paradigms especially as it relates to games andpayments
Good communication skills. Ability to explain solutions eloquently and provide references toappropriate documentation
Command of online productivity tools (Confluence JIRA Basecamp Slack Google Translateetc.) and ability to learn new tools as necessary
Qualifications & Skills:
Bachelors Degree
2 years of experience
Experience within the video game industry
Ability to problem solve
Prior integration experience
Clear written and verbal communication skills
Strong customer service/interpersonal skills
General Integration knowledge
Must be able to immediately handle a significant workload and effectively prioritize projects withhigh degree of autonomy
Effective time management skills and excellent attention to detail
Proven track record of successfully managing multiple priorities including effectively prioritizing asignificant workload
Need to understand specific client needs and problem solve appropriately
Nice to Have:
Multilingual proficiency
Experience with web or game programming (Unreal Unity) or higher education in computer science
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion sex national origin age disability sexual orientation gender identity or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Junior/Integration Manager we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices please contact emailprotected.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
ABOUT USXsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA companies partner with Xsolla to help them fund distribute market and monetize their games. Grounded in the belief in the future o...
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA companies partner with Xsolla to help them fund distribute market and monetize their games. Grounded in the belief in the future of video games Xsolla is resolute in the mission to bring opportunities together and continually make new resources available to creators. Headquartered and incorporated in Los Angeles California Xsolla operates as the merchant of record and has helped over 1500 game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win developers have all the things needed to enjoy the game.
Ability to diagnose issues using data dumps technical logs etc. and articulate useful informationfor solving these issues
Ability to describe issues concisely based on client feedback
Experience in customer service
Team player able to pass issues onto appropriate parties or escalate when necessary
Passion for new technology tools methods paradigms especially as it relates to games andpayments
Good communication skills. Ability to explain solutions eloquently and provide references toappropriate documentation
Command of online productivity tools (Confluence JIRA Basecamp Slack Google Translateetc.) and ability to learn new tools as necessary
Qualifications & Skills:
Bachelors Degree
2 years of experience
Experience within the video game industry
Ability to problem solve
Prior integration experience
Clear written and verbal communication skills
Strong customer service/interpersonal skills
General Integration knowledge
Must be able to immediately handle a significant workload and effectively prioritize projects withhigh degree of autonomy
Effective time management skills and excellent attention to detail
Proven track record of successfully managing multiple priorities including effectively prioritizing asignificant workload
Need to understand specific client needs and problem solve appropriately
Nice to Have:
Multilingual proficiency
Experience with web or game programming (Unreal Unity) or higher education in computer science
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion sex national origin age disability sexual orientation gender identity or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Junior/Integration Manager we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices please contact emailprotected.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Find out how you can launch, monetize and scale your video games worldwide, with no upfront costs, using Xsolla's comprehensive suite of tools and services.