Digital Account Manager

Ideagen

Job Location:

Nottinghamshire - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Role Purpose

Location- Ruddington Nottinghamshire

Department - Sales

Working Pattern - Hybrid (3 days a week in the head office)

Benefits -Benefits at Ideagen

Salary- To be discussed at next stage

This is an opportunity for someone who wants to play a pivotal role in driving account growth and strengthening customer partnerships within a fastgrowing global tech company.

As an Account Manager youll become a trusted partner to a portfolio of customers building longterm relationships that drive real commercial impact and help our clients get the very best from Ideagens solutions. With a consultative mindset and a focus on value youll uncover opportunities for growth anticipate challenges and support customers in achieving meaningful outcomes. Working collaboratively across our teams youll contribute directly to expanding our global footprint while developing your own expertise in a dynamic innovative environment.

This role is perfect for someone whos ambitious innovative and ready to grow their career at pace within Ideagen.

Responsibilities

Lead proactive highvalue engagement across your account portfolio ensuring a seamless and exceptional customer experience every day
Build influential trustdriven relationships with key stakeholders to maximise longterm account value and retention
Uncover and convert strategic upsell and crosssell opportunities that accelerate growth and deliver measurable commercial impact
Drive the full expansion cyclefrom shaping customer vision to crafting proposals and closing highquality agreements
Develop insightled account plans that align customer goals with Ideagens solutions driving adoption satisfaction and ongoing value
Collaborate across Product Customer Success Marketing and Commercial teams to create innovative customercentric strategies that strengthen performance and reduce risk

Skills and Experience

Proven experience hitting targets in account management within a fastpaced environment
Strong ability to build and grow strategic longterm customer relationships that deliver measurable value
Demonstrated success driving revenue through upsell crosssell or renewal activity
Skilled at managing multiple accounts or projects simultaneously while maintaining high quality and momentum
Confident communicating and presenting to stakeholders at all levels including senior decisionmakers
Commercially astute with strong negotiation skills and the ability to develop compelling proposals and insights; SaaS experience is a plus

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky to ensuring the food on our tables is safe to helping doctors and nurses care for the sick. So when you think of Ideagen think of it as the silent teammate thats always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America Australia Malaysia and India with people doing lots of different and exciting jobs.

Were building a future-ready team and AI is part of how we work smarter. If youre curious adaptable and open to using AI to improve how you work youll thrive at Ideagen!

What is next

If your application meets the requirements for this role our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process please let us know if you require any reasonable adjustments by contacting us at. All matters will be treated with strict confidence.

At Ideagen we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in please let us know during the application process. Enhance your career and make the world a safer place!

#INDHP

#LI-NOTTINGHAM

Required Experience:

Manager

Role PurposeLocation- Ruddington NottinghamshireDepartment - SalesWorking Pattern - Hybrid (3 days a week in the head office)Benefits -Benefits at IdeagenSalary- To be discussed at next stageThis is an opportunity for someone who wants to play a pivotal role in driving account growth and strengtheni...