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Broadcast Support Engineer

Telstra

Job Location:

London - UK

Monthly Salary: Not provided by the employer

Posted: 7 March 2026 (30+ days ago)

Application Deadline: 18 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Employment Type

Permanent

Closing Date

26 May 2026 11:59pm

Job Title

Broadcast Support Engineer

Job Summary

As a Broadcast Engineer you cant resist solving problems. Your investigative skills will be put to the test as you work to diagnose and find solutions activate or repair. You collaborate with stakeholders to ensure our networks and infrastructure are operating efficiently and delivering value to our customers and ensuring optimal network availability.

Job Description

Key Responsibilities

Provide 2nd Line Support for equipment in London MCR / DCs in relation to Telstras Internet Delivery Network (IDN) Global Media Network (GMN) Special Events Network (SEN) 2110 systems and cloud platforms
Work with teammates and operations teams to facilitate any changes to config/ upgrades or maintenance on any live platform system.
Be able to troubleshoot and resolve technical issues during live broadcast for live events.
Assist in the installation and configuration of equipment.
Stay informed about advancements in broadcast technology and industry trends.

Key Accountability Metrics

Ability to work under pressure and handle live broadcast situations
Strong technical skills and the ability to troubleshoot and resolve equipment issues.
Good understanding of broadcast regulations and standards
Excellent communication and teamwork skills
Ensure network documentation remains up-to-date and knowledge is transferred to relevant teams

Essential

Able to work meticulously with high attention to detail
Structured approach to work; task driven and diligent
Calm in a crisis able to methodically analyse and identify an issue
Thrives working in a fast paced environment
Professional manner when dealing with customers international MCRs and Internal departments
Technology enthusiast curious and keen to learn
Flexible and adaptable to last minute live event support.
Excellent verbal and written communication skills.
Can simplify complex to convey to non-technical staff.
Good documentation skills.

Technical Proficiency in the following:

Working within IT environments
Familiar with IP streaming technologies
SMTPE standards 2022/2110 knowledge
Strong knowledge of ASI SDI DVB MPEG transport streams.
Encoder/decoder hardware operation and configuration
Experience with multi vendors ( for example Harmonic MediaKind InSync GV Nevion)
Common broadcast terminology and solutions
Familiar with transmission automation systems
Familiar with OTT streaming systems such as AWS
Technical and/or broadcast training and qualifications

Required Experience: