Solution Engineer

Here at Appian our values of Intensity and Excellence define who we are. We set high standards and live up to them ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment holding ourselves and each other accountable to achieve the best results. When you join Appian youll be part of a passionate team dedicated to accomplishing hard things together.

The Appian Solution Engineering team provides technical expertise to our customers around the globe touching every layer of the Appian platform. From data analysis to creative problem solving our Solution Engineers tackle the most challenging technical problems encountered by Appian customers and partners.

Looking for a position that allows you to engage all of your many technical talents Do you particularly excel at not only solving complex technical problems but also at communicating the solution clearly and effectively As a Solution Engineer youre a technical Jack/Jill of All Trades; you love figuring out how things work and youll be a resident expert on the inner workings of the Appian platform.

To be successful in this role you need:
- To provide exceptional customer interaction (verbal/written) to our biggest customers
- Excellent problem solving and a talent for identifying creative solutions
- A desire to work closely with our customers to help lead continual improvement in the availability performance functionality and security of our platform
- Interest in data analytics
- Flexibility to provide after business hours support (rotation every 10-15 weeks)

Some of the tools and resources we will equip you with include:
- Well immerse you into our community rooted in respect starting on day one. Our community is strong and growing! Our Affinity groups are a great place to start connecting with peers from all across the globe
- Appian offers a wide variety of growth and development opportunities such as: our in-house Appian MBA program for new managers Appian University which is a full library of over 3000 LinkedIn Learning and Udemy courses Presentation Skills training and tuition reimbursement for those seeking to further their education

Basic Qualifications:
- Bachelors degree in any Engineering discipline Information Technology Computer Science or similar degree program
- Bilingual in Japanese and English

Nice-to-Have Experience:
- Programming / scripting (e.g. Java Perl Ruby C# PHP)
- RDBMS platforms (e.g. MySql Oracle SQL Server)
- Systems administration (e.g. Linux Windows)

Tools and Resources

• Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health wellbeing and financial future. Benefits may include health coverage Employee Assistance Program (EAP) with free mental health support life and disability insurance an Employee Stock Purchase Program (ESPP) a retirement/pension plan wellness dollars tuition reimbursement family-forming benefits and more. Benefits vary by countryplease ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. Weve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information visit . Nasdaq: APPN

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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