Sales Development Representative, Japan

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 250000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What youll do

As a Sales Development Representative (SDR) at Airwallex you will drive Airwallexs future growth engine by working with the SME & Growth Account Executive team to qualify leads that will build Airwallexs sales pipeline. You get excited about engaging with prospects to qualify needs better thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities.

With the commission structure for this role there is a significant upside for won opportunities. If youre hungry smart persistent and a great teammate we want to hear from you!

Responsibilities:

• Move solid leads through the funnel connecting them to a salesperson and arranging meetings.

• Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team.

• Execute plays or designed touchpoints in a customer journey through cold calls emails chat and social media.

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.

• Present product information to customers once you have identified their needs.

• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.

• Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.

• Effectively work through lead list meeting/exceeding SLAs consistently update activity and contact information within the CRM system and support weekly reporting efforts.

• Inform and recommend outreach strategies and best practices by testing various touchpoints.

• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.

Who you are

• Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)

• Native-level fluency in Japanese and business-level English (spoken and written)

• Strong interest in technology

• Self-starter who is able to operate in a hyper-growth environment

Airwallexについて

Airwallexはグローバル企業向けの統合型決済金融プラットフォームです独自開発のインフラとソフトウェアを基盤に世界250000社以上の企業BrexRipplingNavanQantasSHEINなどに対しビジネスアカウント決済支出管理資金管理さらにはEmbedded Financeまでを一元的に提供しています

2015年にオーストラリアメルボルンで創業したAirwallexは現在世界27拠点に2300名以上のメンバーを擁し企業価値は110億米ドルを超えていますVisaMastercardSequoia CapitalSalesforce Venturesなど世界有数の投資家の支援を受けながら次世代のグローバル金融インフラを構築しています

Airwallexが求める人物像

私たちは起業家精神を持ち自ら課題を見つけて解決できるBuilderを求めています

オーナーシップを持って行動しスピード感のある環境で成果を出し続けられる方高い専門性と論理的思考力を持ちながらも謙虚さと協調性を兼ね備えチームとともに大きな成果を創り出せる方

またAIを活用しながら効率的に課題解決を行い複雑で影響力の大きい課題に挑戦したい方に最適な環境です

チームについて

AirwallexのSME & Growth Businessチームは中小企業SMEがグローバル市場で成長するための支援を行う営業組織です金融領域における深い専門知識と成長志向を組み合わせお客様の課題を理解しながらクロスボーダー決済の効率化や新たな収益機会の創出を支援しています

ポジション概要

Sales Development RepresentativeSDRはAirwallexの将来の成長を支える重要なポジションですSME & Growth Account Executiveチームと連携しながら見込み顧客の発掘商談創出を行い営業パイプラインの構築を推進していただきます

顧客とのコミュニケーションを通じて課題やニーズを把握し最適な提案につなげることが求められますまたマーケティングチームと協力しながら効果的なアプローチ方法や新しい施策の企画実行にも携わっていただきます

高い成果に応じたインセンティブ制度も用意されており成長意欲が高く主体的に行動できる方にとって大きなチャンスのあるポジションです

主な業務内容

• 見込み顧客を適切に選別し営業担当Account Executiveへ引き継ぐための商談設定を行う

• マーケティングチームが獲得したリードへのフォローアップおよび新規見込み顧客へのアプローチ

• 電話メールチャットSNSなどを活用し顧客接点を創出する

• 効果的なヒアリングを通じて顧客の課題やニーズを把握し商談機会を創出する

• 顧客ニーズに応じてAirwallexのサービスやプロダクトを紹介する

• 興味を示したものの商談化に至らなかった見込み顧客への継続的なフォローアップ

• 既存顧客とのコミュニケーションを通じて関係を深め新たなビジネス機会を発掘する

• CRMシステム上で顧客情報や営業活動を正確に管理しKPIやSLAを達成する

• アウトリーチ施策の改善に向けて様々なアプローチ方法をテストしベストプラクティスを構築する

• マーケティングチームへフィードバックを提供しターゲティングやメッセージングの改善に貢献する

応募資格

必須要件

• B2B営業またはリードジェネレーションインサイドセールスにおいて1年以上の実務経験

• 高い成果を継続的に上げた実績

• 優れたコミュニケーション能力口頭文章

• テクノロジー業界やFinTech分野への強い興味関心

• ネイティブレベルの日本語力およびビジネスレベルの英語力読み書き会話

• 変化の速い成長環境ハイグロース環境で柔軟に対応できる方

歓迎要件

• SaaSFinTech決済IT業界での営業経験

• CRMツールSalesforceなどの利用経験

• スタートアップや急成長企業での勤務経験

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

IC