IT Infra Solutions Engineer (Microsoft 365, Intune, etc.)

EIRE Systems IT Solutions Engineers consult with mid-sized companies in and around the Tokyo area to define and standardize their organizations infrastructure providing strategic designs and tactical solutions best fitted to each clients business needs.

The IT Infra Solutions Engineer is a critical member of our Managed Services team fordesigning implementing managing and supporting modern IT Infrastructure and end-user computing solutions and support services.

The scope of the role is wide-ranging functioning as a technology infrastructure generalist and key point of escalation for client or vendor-related technical matters. The role includessolution design configuration implementation and technical supportof technology solutions encompassing virtualization servers storage desktop and mobile technologies email networks telecoms and security.

A key focus on this role will be on engineering and technical support for Microsoft cloud-based products including:

• Set-up configuring implementing and migrating new Microsoft Azure environments for clients utilizing Microsoft Entra Autopilot Intune Endpoint Manager Exchange Online Defender SharePoint OneDrive etc.

• Plan and execute the migration of client data (including email) to Microsoft 365.

• Work with other senior IT engineers and sales team to formulate solutions and make client presentations during pre-sales phase.

• Review existing security of clients environment and make recommendations on how to improve their overall security.

Customer Management and Team Work:

• Your excellent written and verbal communication and interpersonal skills will always be on display through one-to-one interactions with customers and through your dealings with other team addition to technical expertise you will add value through customer-facingJapanesecommunication skills and cultural sensitivity.

Language Skill Requirements:

• Japanese (JLPT N2 level or above)
  

Technical requirements:

• A track-record of successfully building and supporting technology infrastructure solutions for businesses

• Technical knowledge and hands-on experience designing and implementing Microsoft cloud-based solutions and services such as Microsoft 365 AzureEntra Autopilot/Intune Endpoint Manager Defender etc.

• At minimum were seeking an engineer with hands-on experience designing and implementing from scratch a Microsoft tenant including Intune and; experience setting up and migrating data accounts emails etc. to and from Microsoft tenants

• Working knowledge of a variety of Windows Operating Systems and Microsoft applications and technologies such as Windows Server SharePoint Microsoft Exchange ; Windows 10/11; Active Directory Group Policy Security Groups PowerShell etc.

• Good fundamental understanding of networking such asIPSec tunnels DNS subnets VLANs and firewalls. The basics for troubleshooting & supporting various switching routing VLAN voice proxy and virtual network technologies and solutions.