Facility Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Overall Role

This position will be responsible for delivering daily service operations includingmailroom operations visitor management fleet management regular facility inspections and supply management within our Facility & Workplace Services team. The role focuses on hospitality customer centricity continuous improvement operational excellence safety and compliance while collaborating closely with the manager and team members.

Duties & responsibilities

MAJOR RESPONSIBILITIES

The Facility Coordinator will be responsible for service delivery at the assigned Shibaura office property/facility and serve as the main point of contact for clients and stakeholders.

Key responsibilities include helpdesk operations mailroom operations fleet management facility inspections event support supply management and visitor management all in accordance with the clients scope of work. As a team member this position will also provide support to other team members during their annual leave or peak periods.

The Account Manager is located at HQ; however the position will receive necessary advice and direction from HQ as needed.

There are 3 sites in Japan where JLL team is assigned. At the Shibaura office FM operations are handled by a 2-person team.

The main role of this position is site management primarily focusing on soft services helpdesk operations mailroom operations visitor management landlord liaison and troubleshooting in collaboration with team members.

Team Structure JLL x 7 (including the position) and 1 partner vendor(reception at Hachioji HQ) 5 in 8 team member located at Hachioji.

Client office location Shibaura office at Minato-ku Tokyo

Service hour 9:00-17:10
*Service day follows client business calendar and business hour.

Scope

Account Management (Governance Compliance Supplier / Vendor Management Financial Management Sustainability Operational Reporting Reception Mail Pantry/coffee machine service Car Fleet EHS Janitorial service Daily inspection Safety equipment Event support PPM BCP Seating Access cardOffice supplies Helpdesk Asset Management Move and Change Document Archive ProjectWaste Management Security and so on.

*Scope varies by site.
*There may be some updates on JD due to discussion result with client

Candidate Specification

Key skills

Communication skill to establish trust relationship with client team vendor users stakeholder Landlord etc.

Positive mind to improve for better service

Report any finding to manager.

Self-learn and Quick-learn to adapt changes

Be a team player to support each other

Required skills

More than 3 years experience in FM Administrative role or similar work experience in the past

Business level of English skill by written and verbally

Has a customer-oriented attitude; flexible listen proactive eager to learn

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.